Probe connection not holding
Hi everyone, Another day, another weird effect. My probe (29384) keeps losing its connection to the Atlas systems. That seems to happen since the backend problems from Saturday were fixed. I also noticed that my probe switched from ctr-nue13 which it was always connected with to ctr-ams15 after 18 June and yesterday it got connected to ctr-ams14 but lost that connection again quite fast. My questions again: is that (probes getting disconnected all the time) something anyone else sees? Is there something on Atlas‘ side wrong or has my probe somehow lost the ability to stay connected for periods of more than a couple of minutes? There are again no obvious problems with my internet connection. TIA, Andre
Hi Andre, During the back-end problems we got probes unevenly distributed across controllers. Lots of probes went to ams14 and started dumping results they collected being offline. The ams14 is the most powerful controller and it went online first. Therefore it was highly biased to attract disconnected probes. It caused major controller slowdown and we decided to speed up the redistribution process by manually disconnecting some probes away from ams14. Most likely your probe was one of the innocent victims. Sorry for the inconvenience wbr /vty On 7/1/18 2:21 AM, Andre Heinrichs wrote:
Hi everyone,
Another day, another weird effect. My probe (29384) keeps losing its connection to the Atlas systems. That seems to happen since the backend problems from Saturday were fixed. I also noticed that my probe switched from ctr-nue13 which it was always connected with to ctr-ams15 after 18 June and yesterday it got connected to ctr-ams14 but lost that connection again quite fast.
My questions again: is that (probes getting disconnected all the time) something anyone else sees? Is there something on Atlas‘ side wrong or has my probe somehow lost the ability to stay connected for periods of more than a couple of minutes? There are again no obvious problems with my internet connection.
TIA, Andre
Thank you for your information. I managed to get the probe back online in the meantime (I tried the USB resetting) and it seems to work fine. Again, thanks. On Sun 1. Jul 2018 at 16:38, Viktor Naumov <vnaumov@ripe.net> wrote:
Hi Andre,
During the back-end problems we got probes unevenly distributed across controllers. Lots of probes went to ams14 and started dumping results they collected being offline. The ams14 is the most powerful controller and it went online first. Therefore it was highly biased to attract disconnected probes. It caused major controller slowdown and we decided to speed up the redistribution process by manually disconnecting some probes away from ams14. Most likely your probe was one of the innocent victims.
Sorry for the inconvenience
wbr /vty
On 7/1/18 2:21 AM, Andre Heinrichs wrote:
Hi everyone,
Another day, another weird effect. My probe (29384) keeps losing its connection to the Atlas systems. That seems to happen since the backend problems from Saturday were fixed. I also noticed that my probe switched from ctr-nue13 which it was always connected with to ctr-ams15 after 18 June and yesterday it got connected to ctr-ams14 but lost that connection again quite fast.
My questions again: is that (probes getting disconnected all the time) something anyone else sees? Is there something on Atlas‘ side wrong or has my probe somehow lost the ability to stay connected for periods of more than a couple of minutes? There are again no obvious problems with my internet connection.
TIA, Andre
participants (2)
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Andre Heinrichs
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Viktor Naumov