Hi Andre,

During the back-end problems we got probes unevenly distributed across
controllers. Lots of probes went to ams14 and started dumping results
they collected being offline. The ams14 is the most powerful controller
and it went online first. Therefore it was highly biased to attract
disconnected probes. It caused major controller slowdown and we decided
to speed up the redistribution process by manually disconnecting some
probes away from ams14. Most likely your probe was one of the innocent
victims.

Sorry for the inconvenience

wbr
/vty

On 7/1/18 2:21 AM, Andre Heinrichs wrote:
> Hi everyone,
>
> Another day, another weird effect. My probe (29384) keeps losing its
> connection to the Atlas systems. That seems to happen since the
> backend problems from Saturday were fixed. I also noticed that my
> probe switched from ctr-nue13 which it was always connected with to
> ctr-ams15 after 18 June and yesterday it got connected to ctr-ams14
> but lost that connection again quite fast.
>
> My questions again: is that (probes getting disconnected all the time)
> something anyone else sees? Is there something on Atlas‘ side wrong or
> has my probe somehow lost the ability to stay connected for periods of
> more than a couple of minutes? There are again no obvious problems
> with my internet connection.
>
> TIA,
> Andre