- members-discuss - mailman.ripe.net

Improvements to the members-discuss Mailing List
by Fergal Cunningham 09 Feb '18

09 Feb '18

Dear RIPE NCC members, The members-discuss mailing list is the main forum for members to discuss issues of importance for the membership among themselves. However, subscribed members have increasingly experienced problems when many people requested to unsubscribe on the list, resulting in unwanted email for all subscribers. In response to requests to address this issue, we have made improvements to the subscribe and unsubscribe options for the RIPE NCC Membership Discussion mailing list. A summary of the changes is as follows: Subscribing - Subscription to the list is carried out in the usual way via the Subscribed Mailing Lists section in https://my.ripe.net. - All members who subscribe to members-discuss will receive an email asking them to confirm their subscription. Once members confirm subscription, they will receive a welcome email with a password and instructions on how to unsubscribe. - The option to subscribe has been removed from the New LIR sign-up process. Instead, members receive an email six months after activation informing them of their full member status and how to join the members discuss list. Unsubscribing Members can now unsubscribe from the list in three ways: - By clicking a personalised unsubscribe link that appears in the footer of emails they receive from the members-discuss list. You will need to use the password you received when subscribing (a forgot password functionality is available). The personalised link will also show the email address that you are subscribed to the list with. This will help to address issues with people subscribed via a role account or alias. - By sending an email to members-discuss(a)ripe.net with the subject "unsubscribe". - Unsubscribing from the list is possible in the usual way via the Subscribed Mailing Lists section in https://my.ripe.net. Members will receive an email asking them to confirm unsubscription. The members-discuss list is currently moderated but we plan to remove moderation shortly. If you have any questions about the changes, please let me know. Kind regards, Fergal Cunningham Membership Communications Officer RIPE NCC

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Correction: Improvements to the members-discuss mailing list
by Fergal Cunningham 08 Feb '18

08 Feb '18

Dear colleagues, Apologies - there was an error in the email announcing changes to the members-discuss mailing list: https://www.ripe.net/ripe/mail/archives/members-discuss/2018-February/00270… The correct email address that you can use to unsubscribe using the subject “unsubscribe” is members-discuss-request(a)ripe.net. Please note that this option will only work if you send the email from the email with which you are subscribed to the list. I apologise again for the inconvenience. Best regards, Fergal Cunningham Membership Communications Officer RIPE NCC

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Email issues with RIPE NCC for new LIRs
by Staff 09 Nov '17

09 Nov '17

Dear all! I would like to bring one new issue with RIPE NCC to public. This situation mostly rely on new members and new LIRs. RIPE NCC started to censor email names and filter them as much as they want. And that also depends from RIPE NCC staff that take a ticket. This makes delays in ticket processing because we spend about 1-2 weeks already for new company LIRs because RIPE NCC staff refuse to continue until they see the email name they like and we have to create email by email so they like it I found this completely inconvenient, useful and unfriendly. This situation should be changed. Last months RIPE NCC changed a lot of things in the usual work and become harder to do simplest things with RIPE NCC staff. Currently RIPE stopped to accept my personal email that I use for almost 10 years. This email contains from one symbol in it's name. Please see some examples ------- In order for our Registration Department to be able to process resources requests, LIRs must first have a personal SSO account. Generic role SSO accounts such as info(a)ripe.net etc. cannot be accepted. We require a personal SSO account such as: Johnsmith(a)ripe.net for example. The email provided 1(a)ntx.ru cannot be accepted. ... Nicole Castaibert (RIPE NCC Support) --------- All nicknames, short names, names of the company in email also not accepted by RIPE NCC anymore. So we have to create new emails and use new emails with some name in it. But the main useless of all of that - that new LIR can change registration account email after LIR registration done. So this all they require is useless. That takes my time, time of my staff, time of RIPE NCC staff that get paid from LIR members fees. I found that RIPE NCC work does not comply with the proper quality standards and not members oriented. -- Jury Bogdanov NOC/Hostmaster +7 (499) 346-76-29

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Database Abuse
by Tim Armstrong 07 Sep '17

07 Sep '17

Hi all, Every so often this issue crops up it's ugly head again, RIPE DB abuse is a real problem. Yet again we are receiving unsolicited sales pitches via an e-mail address we only use for the contact details in our RIPE DB entries. We've all seen it; people offering to buy IPv4 blocks, people offering to sell IPv4 blocks, DDoS filtering, etc. It's a plague of poorly constructed pitches for services none of us want to waste time reading about. If we want such products, we all know how find them, and yet the e-mails don't stop coming. I am not one for publicly shaming other members of the community, but if it doesn't stop, I don't see how I have a choice. They need to learn that database abuse leads to boycott. The database is an operations tool for de-bugging and reporting issues & abuse; not a sales team's list of "potential leads". I hate to bring this subject up again, but is there really nothing structural we can do about this? At a minimum we could occlude e-mail addresses from the public DB, instead having public complaint submitted via a webform on the NCC website, requiring the uninitiated to realise this is an abuse / complaint contact, not a sales opportunity. Thanks, Tim. -- *Tim Armstrong*Dark Lord of Network Operations +31 6 175 444 72 <+31617544472>

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Re: [members-discuss] New comment - [#6372] Database Abuse
by Tim Armstrong 07 Sep '17

07 Sep '17

Which is, to a certain extent, a requirement. But that's not the real issue, I don't mind people knowing my name, I just want a world where NOC and Abuse contacts aren't be spammed with sales pitches constantly. On 7 Sep 2017 10:05 am, "Christoffer Hansen" <cdh(a)nianet.dk> wrote: > If individual employees contact details are being readily exposed > Only if you have entered them in the RIPE DB on objects. (fx. person, abuse, update etc.) On 9/5/2017 13:40, Michele Neylon - Blacknight wrote: > How does the RIPE DB and its current protections (or lack of them) work > within the framework of GDPR? > > > > If individual employees contact details are being readily exposed then > that could be a serious problem for both us as a LIR and for RIPE. > > > > Regards > > > > Michele > > > > > > -- > > Mr Michele Neylon > > Blacknight Solutions > > Hosting, Colocation & Domains > > https://www.blacknight.com/ > > http://blacknight.blog/ > > Intl. +353 (0) 59 9183072 > > Direct Dial: +353 (0)59 9183090 > > Personal blog: https://michele.blog/ > > Some thoughts: https://ceo.hosting/ > > ------------------------------- > > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty > > Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845 > > > > *From: *members-discuss <members-discuss-bounces(a)ripe.net> on behalf of > Tim Armstrong <t.armstrong(a)nerdalize.com> > *Date: *Tuesday 5 September 2017 at 09:52 > *To: *Catalin Dominte <catalin.dominte(a)paragon.net.uk> > *Cc: *"members-discuss(a)ripe.net" <members-discuss(a)ripe.net> > *Subject: *Re: [members-discuss] New comment - [#6372] Database Abuse > > > > I agree entirely. > > > > Yes the list of sales contact ones are quite funny. > > > > On Tue, Sep 5, 2017 at 10:45 AM, Catalin Dominte > <catalin.dominte(a)paragon.net.uk <mailto:catalin.dominte@paragon.net.uk>> > wrote: > > If RIPE decide to use forms (mainly for abuse reporting), that would > be great. Actual email addresses for peering purposes can be gleaned > from PeeringDB if one has an account there. > > > > My recent favourite email I get on the ripe addresses is if I am > interested in a list of brand new contacts for C level management > from various industries. Reported them all as spam, but they never > stop. > > > > *Catalin Dominte* > > Network Manager | Paragon Internet Group > > /Office: +44 (0)1628 200 219 <tel:+44%201628%20200219>/ > > > > The above information is confidential to the addressee and may be > privileged. Unauthorised access and use is prohibited. Internet > communications are not secure and therefore this company does not > accept legal responsibility for the contents of this message. If you > are not the intended recipient, any disclosure, copying, > distribution or any action taken or omitted to be taken in reliance > on it, is prohibited and may be unlawful. Paragon Internet Group Ltd > is registered in England and Wales, Company No.07573953 > > > > On 5 September 2017 at 09:40:56, Telecoms (telco(a)intrinsec.com > <mailto:telco@intrinsec.com>) wrote: > > There is a new comment in the ticket submitted by Tim Armstrong > to Cloud Temple - Cloud Operations > > > Comment added by : Tim Armstrong > > Comment Content: > > And while we are at it, perhaps we could do something about all > the freaking Bots on this mailing list? I just got eight > auto-replies! > > > > > > On Tue, Sep 5, 2017 at 10:35 AM, Tim Armstrong > <t.armstrong(a)nerdalize.com > <mailto:t.armstrong@nerdalize.com>> wrote: > > Hi all, > > > > Every so often this issue crops up it's ugly head again, > RIPE DB abuse is a real problem. > > Yet again we are receiving unsolicited sales pitches via > an e-mail address we only use for the contact details in > our RIPE DB entries. > > > > We've all seen it; people offering to buy IPv4 blocks, > people offering to sell IPv4 blocks, DDoS filtering, > etc. It's a plague of poorly constructed pitches for > services none of us want to waste time reading about. If > we want such products, we all know how find them, and > yet the e-mails don't stop coming. > > > > I am not one for publicly shaming other members of the > community, but if it doesn't stop, I don't see how I > have a choice. They need to learn that database abuse > leads to boycott. > > The database is an operations tool for de-bugging and > reporting issues & abuse; not a sales team's list of > "potential leads". > > > > I hate to bring this subject up again, but is there > really nothing structural we can do about this? > > At a minimum we could occlude e-mail addresses from the > public DB, instead having public complaint submitted via > a webform on the NCC website, requiring the uninitiated > to realise this is an abuse / complaint contact, not a > sales opportunity. > > > > > > Thanks, > > Tim. > > > > -- > > *Tim Armstrong** > *Dark Lord of Network Operations > +31 6 175 444 72 > > > > > > -- > > *Tim Armstrong > *Dark Lord of Network Operations > +31 6 175 444 72 > > > > > 6372:154148 > > ---- > If you don't want to receive emails from the RIPE NCC > members-discuss > mailing list, please log in to your LIR Portal account and go to > the general page: > https://lirportal.ripe.net/general/ > > Click on "Edit my LIR details", under "Subscribed Mailing > Lists". From here, you can add or remove addresses. > > > ---- > If you don't want to receive emails from the RIPE NCC members-discuss > mailing list, please log in to your LIR Portal account and go to the > general page: > https://lirportal.ripe.net/general/ > > Click on "Edit my LIR details", under "Subscribed Mailing Lists". > From here, you can add or remove addresses. > > > > > > -- > > *Tim Armstrong > *Dark Lord of Network Operations > +31 6 175 444 72 <tel:+31617544472> > > > > ---- > If you don't want to receive emails from the RIPE NCC members-discuss > mailing list, please log in to your LIR Portal account and go to the general page: > https://lirportal.ripe.net/general/ > > Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. > ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

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Moderation Enabled on Members-Discuss/Subscription Information
by Fergal Cunningham 05 Sep '17

05 Sep '17

Dear colleagues, Due to the number of unsubscribe requests, we have temporarily enabled moderation on <members-discuss(a)ripe.net>. We will disable this once these emails cease. We will also make sure appropriate messages are put through to the list. If you are receiving these emails and you did not subscribe to the members-discuss list, it is possible that a colleague subscribed you or a role account/email alias that you use. Please check your LIR account settings: https://my.ripe.net/#/account-details For those of you who are unfamiliar with this mailing list, you can find more information below. Kind regards, Fergal Cunningham Membership Communications Officer RIPE NCC ***How to Unsubscribe*** To unsubscribe, log in to your LIR account and go to your account settings: https://my.ripe.net/#/account-details At the bottom of the page you will see "Subscribed Mailing Lists" - here you can add or remove email addresses. Subscription changes take up to an hour to be processed. What if you have never heard of RIPE, the RIPE NCC or LIR accounts? - The RIPE NCC is a Regional Internet Registry (RIR) that manages the system of IP addresses. The members-discuss mailing list is where our members discuss issues relating to their membership. - If you are receiving these emails, it means that your company is one of our members, and someone in your IT or network engineering department has likely subscribed your email address to our mailing list. - It may be that an email alias (e.g. hostmaster(a)yourcompany.com or customerservices(a)yourcompany.com) was used to subscribe to this list. Emails to this alias may then be forwarded to a number of different email accounts within your organisation. We have no control over this. - Unfortunately, we are unable to unsubscribe you ourselves, because this would involve accessing your member account. - If you have never heard of the RIPE NCC and are unable to log into LIR account, you may want to talk with your IT or network engineering department. They will likely have login details needed to change the email account that is used to subscribe to the mailing list. You can also email <ncc(a)ripe.net> and we can help you access your account. Further questions? We are happy to discuss this further, but please do not email <members-discuss(a)ripe.net>. Instead, please email <ncc(a)ripe.net>.

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Ticket#227393/landmarkplc/Re: New comment - [#6372] Database Abuse -- has been updated
by Landmark Technologies 05 Sep '17

05 Sep '17

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Ticket#227393/landmarkplc/Re: New comment - [#6372] Database Abuse -- has been updated
by Landmark Technologies 05 Sep '17

05 Sep '17

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Ticket#227393/landmarkplc/Re: New comment - [#6372] Database Abuse -- has been updated
by Landmark Technologies 05 Sep '17

05 Sep '17

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Ticket#227393/landmarkplc/Re: New comment - [#6372] Database Abuse -- has been updated
by Landmark Technologies 05 Sep '17

05 Sep '17

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