September 2013 - BCOP - mailman.ripe.net

Re: [bcop] BCOP BoF at RIPE67 in Athens
by MA Yan 11 Sep '13

11 Sep '13

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Re: [bcop] Suggestions for top-10 IPv6 issues that trigger residentialusers to call helpdesk
by 马严 10 Sep '13

10 Sep '13

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Suggestions for top-10 IPv6 issues that trigger residential users to call helpdesk
by Jan Zorz - ISOC 09 Sep '13

09 Sep '13

Dear BCOP group ;) I'm trying to put together a list of (at least) top-10 problems/situations/issues on IPv6 that annoys the end user to the point that he calls operators helpdesk and claims that "internet is not working". What are possible issues, that a guy at helpdesk will encounter and the IPv6 could be the cause? What can go wrong? The areas that I identified are: - Addressing issues - DNS issues - Firewall issues - Tunneling issues - Transition mechanisms issues - Happy eyeballs issues - Why avoiding at all cost saying “if you have issues just disable IPv6” Any suggestions and ideas in building top-10 or top-15 most common issues would be greatly appreciated. As this document is aiming to document the best current operational practice for the operator, I'll also ask for suggestions the IPv6 working group (if the chairs will permit me to do so) and maybe gain some more interested experts to join our (for now) small group. Cheers, Jan

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BCOP BoF at RIPE67 in Athens
by Jan Zorz - ISOC 02 Sep '13

02 Sep '13

Dear BCOP "crowd" :) We got the BCOP BoF accepted for RIPE67 in Athens, with a note that we would like to have it on Monday after the "BCOP updates" lightning talk, where I'll do a short update on the BCOP activities around the world and some identified topics that came out of discussion on this mailing list (and also some others). I would like to announce with great pleasure, that Benno Overeinder from NLNET Labs volunteered and made a step forward to help with BCOP activity in RIPE community - so he'll do the ligtning talk with me and co-run the BCOP BoF in Athens. We have a small web page with some information about BCOPs around the world: http://www.internetsociety.org/deploy360/about/bcop/ ...and a list of some identified topics: http://www.internetsociety.org/deploy360/about/bcop/topics/ Now we need to start drafting some of this documents. Pick the topic and draft a "table of content", send it to the list and ask for co-authors. Anyone? I'll start the draft titled "Basic IPv6 troubleshooting for helpdesks around the world" document, that would bring the ISPs a simple template with some generic information that their helpdesk should know about when they put IPv6 in production. Document should be really just a start with "add-your-own-specifics" in mind. I think this should remove the next speedbump in IPv6 deployment, I have the same feeling like I had when I started a document, that later became RIPE-501 and RIPE-554. Would anyone like to help me with this? I would also like to suggest that we have some short presentations of ideas of BCOP documents in Athens - but we need to start doing something prior to that - and we have less than 2 months to do something. Cheers, Jan Zorz

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