2019-04 New Policy Proposal (Validation of "abuse-mailbox")
Ola, It's unclear to me what you are trying to accomplish with this policy: * ensure ripe members have a working (as in receiving mail) abuse email address; * ensure ripe members have a working abuse email address and process incoming mails; * ensure ripe members have a working abuse email address and read it; * ensure ripe members have a working abuse email address and act responsibly on notices. It seems you want to verify that a human reads the abuse box. However this will tell you nothing about how an organisation actually deals with abuse. So it will only burden ripe members to no avail. It is my belief ripe should stick to technical verification that a abuse email box exists and is able to receive mail. Ripe is not the internet sheriff :) Cheers, Alex -- IDGARA | Alex de Joode | +31651108221
Hi Alex, The intent of this policy is to ensure that the validation process is useful, and that means ensuring that the inbox is working, real (not from somebody else), monitored for abuse reports (automatically is ok if it really works, but there must be a way for human participation), and that those that send abuse reports don’t need to use a different form for every possible LIR in the world, which is not viable (unless there is a common standard for that – work in parallel but may take years). A responsible organization will deal with abuse reports, and having a working abuse-c is part of it, otherwise people can’t report abuse cases. If abuse cases are ignored you escalate to the NCC or courts, or whatever, that’s another layer. Regards, Jordi El 16/5/19 22:42, "anti-abuse-wg en nombre de Alex de Joode" <anti-abuse-wg-bounces@ripe.net en nombre de alex@idgara.nl> escribió: Ola, It's unclear to me what you are trying to accomplish with this policy: 1. ensure ripe members have a working (as in receiving mail) abuse email address; 2. ensure ripe members have a working abuse email address and process incoming mails; 3. ensure ripe members have a working abuse email address and read it; 4. ensure ripe members have a working abuse email address and act responsibly on notices. It seems you want to verify that a human reads the abuse box. However this will tell you nothing about how an organisation actually deals with abuse. So it will only burden ripe members to no avail. It is my belief ripe should stick to technical verification that a abuse email box exists and is able to receive mail. Ripe is not the internet sheriff :) Cheers, Alex -- IDGARA | Alex de Joode | +31651108221 ********************************************** IPv4 is over Are you ready for the new Internet ? http://www.theipv6company.com The IPv6 Company This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it.
Thanks Jordi, You cannot force LIR's to act in the fashion below (that is wishful thinking). However you can make transparant, how abuse desks deal with complaints. I would therefore suggest the following: Keep the current validation procedure, add a date to the abuse-whois, when the address was last sucessfully checked. Give LIR's the options to add an acceptable abuse format for automated processing to the whois. By this you - make visible the adres works; - make the abuse whois act as a source for how responsible organisations deal with abuse. I could image there would be the one or more of the following options: {blank} = not filled in by LIR {manual} = LIR handles abuse in a manual fashion {XARF} = accepts Xarf/RFC5965 form and handles them automatically {other specification, maybe with URL} {api with url} {'whatever'} This would be more valuable for the whole global abuse handling process than the burdensome time waster that is now proposed. -- IDGARA | Alex de Joode | +31651108221 On Sat, 18-05-2019 13h 31min, JORDI PALET MARTINEZ via anti-abuse-wg <anti-abuse-wg@ripe.net> wrote:
Hi Alex, The intent of this policy is to ensure that the validation process is useful, and that means ensuring that the inbox is working, real (not from somebody else), monitored for abuse reports (automatically is ok if it really works, but there must be a way for human participation), and that those that send abuse reports don’t need to use a different form for every possible LIR in the world, which is not viable (unless there is a common standard for that – work in parallel but may take years). A responsible organization will deal with abuse reports, and having a working abuse-c is part of it, otherwise people can’t report abuse cases. If abuse cases are ignored you escalate to the NCC or courts, or whatever, that’s another layer.
Regards, Jordi
El 16/5/19 22:42, "anti-abuse-wg en nombre de Alex de Joode" <anti-abuse-wg-bounces@ripe.net en nombre de alex@idgara.nl> escribió: Ola, It's unclear to me what you are trying to accomplish with this policy: 1. ensure ripe members have a working (as in receiving mail) abuse email address; 2. ensure ripe members have a working abuse email address and process incoming mails; 3. ensure ripe members have a working abuse email address and read it; 4. ensure ripe members have a working abuse email address and act responsibly on notices. It seems you want to verify that a human reads the abuse box. However this will tell you nothing about how an organisation actually deals with abuse. So it will only burden ripe members to no avail. It is my belief ripe should stick to technical verification that a abuse email box exists and is able to receive mail. Ripe is not the internet sheriff :) Cheers, Alex -- IDGARA | Alex de Joode | +31651108221
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Are you ready for the new Internet ?
The IPv6 Company
This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it.
This will not work. Allowing every resource holder in the world to use their own form means that you need to develop tons of specific reporting tools to match all those specific formats and bring the cost of that to the victims. Meanwhile, if reporting is done by email, attaching logs, it can be processed by the ISP that get the money from the abusive customer, and if the cost (if any) falls on the right side. In addition to that, RFC5965 is only for reporting about email, but not other abuse cases. I agree that ideally, we should have X-ARF as a standard for *any* abuse reporting, and if you followed the previous discussion (a few weeks ago), I’m already working on that, but this will take typically 2 years. When this happens, we can update the existing policy to mandate the use of that standard. Regards, Jordi El 18/5/19 14:36, "Alex de Joode" <alex@idgara.nl> escribió: Thanks Jordi, You cannot force LIR's to act in the fashion below (that is wishful thinking). However you can make transparant, how abuse desks deal with complaints. I would therefore suggest the following: Keep the current validation procedure, add a date to the abuse-whois, when the address was last sucessfully checked. Give LIR's the options to add an acceptable abuse format for automated processing to the whois. By this you - make visible the adres works; - make the abuse whois act as a source for how responsible organisations deal with abuse. I could image there would be the one or more of the following options: {blank} = not filled in by LIR {manual} = LIR handles abuse in a manual fashion {XARF} = accepts Xarf/RFC5965 form and handles them automatically {other specification, maybe with URL} {api with url} {'whatever'} This would be more valuable for the whole global abuse handling process than the burdensome time waster that is now proposed. -- IDGARA | Alex de Joode | +31651108221 On Sat, 18-05-2019 13h 31min, JORDI PALET MARTINEZ via anti-abuse-wg <anti-abuse-wg@ripe.net> wrote: Hi Alex, The intent of this policy is to ensure that the validation process is useful, and that means ensuring that the inbox is working, real (not from somebody else), monitored for abuse reports (automatically is ok if it really works, but there must be a way for human participation), and that those that send abuse reports don’t need to use a different form for every possible LIR in the world, which is not viable (unless there is a common standard for that – work in parallel but may take years). A responsible organization will deal with abuse reports, and having a working abuse-c is part of it, otherwise people can’t report abuse cases. If abuse cases are ignored you escalate to the NCC or courts, or whatever, that’s another layer. Regards, Jordi El 16/5/19 22:42, "anti-abuse-wg en nombre de Alex de Joode" <anti-abuse-wg-bounces@ripe.net en nombre de alex@idgara.nl> escribió: Ola, It's unclear to me what you are trying to accomplish with this policy: 1. ensure ripe members have a working (as in receiving mail) abuse email address; 2. ensure ripe members have a working abuse email address and process incoming mails; 3. ensure ripe members have a working abuse email address and read it; 4. ensure ripe members have a working abuse email address and act responsibly on notices. It seems you want to verify that a human reads the abuse box. However this will tell you nothing about how an organisation actually deals with abuse. So it will only burden ripe members to no avail. It is my belief ripe should stick to technical verification that a abuse email box exists and is able to receive mail. Ripe is not the internet sheriff :) Cheers, Alex -- IDGARA | Alex de Joode | +31651108221 ********************************************** IPv4 is over Are you ready for the new Internet ? http://www.theipv6company.com The IPv6 Company This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it. ********************************************** IPv4 is over Are you ready for the new Internet ? http://www.theipv6company.com The IPv6 Company This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it.
JORDI PALET MARTINEZ via anti-abuse-wg wrote on 18/05/2019 14:32:
This will not work.
Allowing every resource holder in the world to use their own form means that you need to develop tons of specific reporting tools to match all those specific formats and bring the cost of that to the victims. Meanwhile, if reporting is done by email, attaching logs, it can be processed by the ISP that get the money from the abusive customer, and if the cost (if any) falls on the right side.
So, either RIPE LIRs adopt Jordi's work flow for abuse complaint management, or the RIPE NCC will take away their internet addresses? Wow. Nick
Hi Nick, El 18/5/19 15:38, "Nick Hilliard" <nick@foobar.org> escribió: JORDI PALET MARTINEZ via anti-abuse-wg wrote on 18/05/2019 14:32: > This will not work. > > Allowing every resource holder in the world to use their own form means > that you need to develop tons of specific reporting tools to match all > those specific formats and bring the cost of that to the victims. > Meanwhile, if reporting is done by email, attaching logs, it can be > processed by the ISP that get the money from the abusive customer, and > if the cost (if any) falls on the right side. So, either RIPE LIRs adopt Jordi's work flow for abuse complaint management, or the RIPE NCC will take away their internet addresses? I'm sure you know this, just in case ... policy proposals are precisely to find an agreement in the community, so yes, it is my proposal, but it is up to the community discussion to agree on what we believe is best, this is my understanding on rough consensus. I'm definitively for making sure that the victims don't have costs, as they aren't getting money for that. I think it is a perfect valid wish. In case you haven’t noticed it, APNIC already agreed with my proposal and is being implemented. Pity that we don't have a presentation of it in the next meeting, however, it was presented last week in LACNIC and you can follow the slides and video (English) here: https://www.lacnic.net/innovaportal/file/3635/1/lacnic31-apnic-policies-upda... For the video see minute 39:00: https://www.youtube.com/watch?v=eUU7-FTv-n0&feature=youtu.be Wow. Nick ********************************************** IPv4 is over Are you ready for the new Internet ? http://www.theipv6company.com The IPv6 Company This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it.
So, either RIPE LIRs adopt Jordi's work flow for abuse complaint management, or the RIPE NCC will take away their internet addresses?
as the american government is demonstrating, and others' including jordi's have demonstrated in the past, there is no proof of termination of a growing police state. the only winning move is not to play. randy
On Thu, May 16, 2019, 11:42 PM Alex de Joode <alex@idgara.nl> wrote:
It seems you want to verify that a human reads the abuse box.
This is actually a very bright proposal in view of the next generation economy. Everything would be machine learning and automated; cab drivers, delivery folks, factory and construction workers would lose their jobs; but we could then still adopt thousands if not millions of people, because there would be a requirement that abuse mailboxes would be to be handled by humans only. Science fiction warns though: at some point, an X-ray and MRI scans might become necessary to ensure compliance. -- Töma
Hi Töma, El 18/5/19 16:25, "anti-abuse-wg en nombre de Töma Gavrichenkov" <anti-abuse-wg-bounces@ripe.net en nombre de ximaera@gmail.com> escribió: On Thu, May 16, 2019, 11:42 PM Alex de Joode <alex@idgara.nl> wrote: It seems you want to verify that a human reads the abuse box. This is actually a very bright proposal in view of the next generation economy. Everything would be machine learning and automated; cab drivers, delivery folks, factory and construction workers would lose their jobs; but we could then still adopt thousands if not millions of people, because there would be a requirement that abuse mailboxes would be to be handled by humans only. Science fiction warns though: at some point, an X-ray and MRI scans might become necessary to ensure compliance. Small clarification about what the proposal is asking for: “Avoid exclusively automated processing” So, I’m fine with automated processing, AI or anything that in the future we or our robots or the robots that they create for us, however the goal is to guarantee that at the end, instead of a “no response to an abuse report”, a human is reachable. -- Töma ********************************************** IPv4 is over Are you ready for the new Internet ? http://www.theipv6company.com The IPv6 Company This electronic message contains information which may be privileged or confidential. The information is intended to be for the exclusive use of the individual(s) named above and further non-explicilty authorized disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited and will be considered a criminal offense. If you are not the intended recipient be aware that any disclosure, copying, distribution or use of the contents of this information, even if partially, including attached files, is strictly prohibited, will be considered a criminal offense, so you must reply to the original sender to inform about this communication and delete it.
participants (5)
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Alex de Joode
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JORDI PALET MARTINEZ
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Nick Hilliard
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Randy Bush
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Töma Gavrichenkov