Henk Uijterwaal wrote:
At 21:39 07/11/2005, Shane Kerr wrote:
Is Ops going to reply?
I sent the original poster an offline reply explaining the difference between AS3333 and AS12654.
I assume this is because of the RIPE NCC router upgrade. AFAIK, RIS does not use AS3333.
Rene, in future maybe you should be clear who you expect to handle an issue. "someone" sometimes resolves things, but not always and you can never be sure.
Well, I guess the question is: who is responsible for handling these kind of questions? OPS (its about our network) or RIS (it is about the data)?
In general, I think that since the question is about RIS we would be more than happy to handle it. You can forward these types of things to either ris-request or sw-bugs and we'll follow up on it. OTOH, it is not bad to send it to ops either. External users are not always clear where to send questions, so we need to be flexible in directing issues to the best support desk in any case. -- Shane