Ticket Number: BTNET.951106 1653 Ticket Status: CLOSED Ticket Type: UNSCHEDULED Ticket Source: BT Ticket Scope: Router Site/Line: UK Transit Router Ticket Owner: BTnet NOC Problem Fixer: NOC Ticket Opened: 951106 16:53 GMT Problem Started: 950906 12:00 Closed: 951106 20:45 GMT Ended: 951106 19:34 GMT Problem Description: A serial card in the telehouse-transit.bt.net router is showing signs of failure which are causing transit lines to be dropped for short periods. Affected: All BTnet customers Actions: Card replaced and links moved back. Router seems stable.