I have just updated the RARE Technical Report 1. This gives an overview of user support activities and major information services in Europe. (Plus network contact details). The following networks are included: National networks: Austria ACONET Beligum BNAN Denmark DKnet Finland FUNET France EARN-France Germany DFN Greece ARIADNE Hungary HUNGARNET Iceland ISnet Ireland HEANET Italy GARR Luxembourg RESTENA The Netherlands SURFnet Norway UNINETT Portugal RCCN Slovenia ARNES Spain RedIRIS Sweden SUNET Switzerland SWITCH Turkey TUVAKA United Kingdom JANET Regional networks: NORDUnet The Nordic Countries European networks/institutes: CERN Europe EARN Europe To retrieve a copy of this report from Mailbase send the command: send rare-wg3-usis rtr-usis-92 in an email message to: mailbase@mailbase.ac.uk OR Anonymous ftp to: mailbase.ac.uk file: /pub/rare-wg3-usis/rtr-usis-92 -- Jill Foster (Information Services and User Support Working Group)