Does anyone remember the specific passkey.com link which was used to book the accommodation? This is also the link to manage / cancel the booking. Regards Denesh
On 19 Mar 2020, at 17:23, Bengt Gördén <bengan@resilans.se> wrote:
On 2020-03-19 17:25, Paul Hoogsteder wrote:
what is the right procedure to cancel reservations at the InterContinental? I don't seem to get any reply on emails to cancel my specific reservation, and I'm probably not the only one...
I replayed to the email but I also saw another email address in the booking. And looking at the smtp-log at the mail server it looks as it's the only email that got delivered.
Mar 19 18:18:43 server postfix/smtp[3319]: 239B4740001: to=<berha.reservations@ihg.com>, relay=mxb-0036c501.gslb.pphosted.com[148.163.135.129]:25, delay=6.4, delays=0.18/0/4.3/1.9, dsn=2.0.0, status=sent (250 2.0.0 2yu740hmcc-1 Message accepted for delivery) Mar 19 18:19:07 server postfix/smtp[3767]: 239B4740001: to=<groupcampaigns@pkghlrss.com>, relay=none, delay=31, delays=0.18/0.02/31/0, dsn=4.4.1, status=deferred (connect to england.pkghlrss.com[206.31.250.15]:25: Connection timed out) Mar 19 18:19:07 server postfix/smtp[3767]: 239B4740001: to=<tracking@pkghlrss.com>, relay=none, delay=31, delays=0.18/0.02/31/0, dsn=4.4.1, status=deferred (connect to england.pkghlrss.com[206.31.250.15]:25: Connection timed out)
Cheers,
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Bengt Gördén Resilans AB