[Re-revised URL: Apologies for the *further* error and for assuming that you were all psychic. It was under the influence of influenza :-( (or at least a pretty horrible cold that seems to have got most people here.) I hope you find the minutes worth the fight! Have a peaceful Christmas and New Year. -- Jill] TERENA INFORMATION SERVICES AND USER SUPPORT WORKING GROUP (ISUS WG) The ISUS WG meeting was held in London on December 1st and 2nd, 1994. This is an open group with members working in the area of information services and user support from all around Europe. As only a small fraction of the group can ever make a face to face meeting (50 attended the London meeting), the minutes are deliberately written for those that were unable to attend. It therefore forms a good overview of some of the work going on in this area. The minutes may be found on the Terena document server: ftp://ftp.terena.nl/terena/working-groups/wg-isus/minutes/london-12-94 -- Jill Foster