It seems that writing to atlas@ripe.net does not go to the Atlas team, but to a generic RIPE-NCC helpdesk, which knows noting about Atlas and sends back funny, but unrelated answers. What is the preferred way to report bugs about Atlas?
Hi Stephane, Our 1st line support handles most of the issues/reports we receive, and this is really helpful. Mistakes and misunderstandings can happen of course. Please let me/us know what ticket of yours you have the comment about, and we'll look at how we can improve our responses. Cheers, Robert On Thu, Jul 4, 2024 at 5:18 PM Stephane Bortzmeyer <bortzmeyer@nic.fr> wrote:
It seems that writing to atlas@ripe.net does not go to the Atlas team, but to a generic RIPE-NCC helpdesk, which knows noting about Atlas and sends back funny, but unrelated answers. What is the preferred way to report bugs about Atlas?
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participants (2)
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Robert Kisteleki
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Stephane Bortzmeyer