Hi, on 2013-08-11 at 05:15:30 UTC one of our probes (ID: 11707) got disconnected. It is connected via a switch to a router within our network. I can see the link up (it remained up all the time) but see the 3rd LED (Network Test) and 4th LED (Connecting) blinking. The MAC was visible on the switch port and router. I powercycled the probe but no change except that the MAC is no longer visible on the router. With a laptop instead of the probe it works fine. Is the probe broken? How can this state be fixed? Regards, Axel -- Axel Fischer Network Engineer 1&1 Internet AG Brauerstrasse 48 D-76135 Karlsruhe http://www.1und1.de (AS8560) Hauptsitz Montabaur, Amtsgericht Montabaur, HRB 6484 Vorstand: Ralph Dommermuth, Frank Einhellinger, Robert Hoffmann, Andreas Hofmann, Markus Huhn, Hans-Henning Kettler, Uwe Lamnek, Jan Oetjen, Christian Würst Aufsichtsratsvorsitzender: Michael Scheeren Member of United Internet Diese E-Mail kann vertrauliche und/oder gesetzlich geschützte Informationen enthalten. Wenn Sie nicht der bestimmungsgemäße Adressat sind oder diese E-Mail irrtümlich erhalten haben, unterrichten Sie bitte den Absender und vernichten Sie diese Email. Anderen als dem bestimmungsgemäßen Adressaten ist untersagt, diese E-Mail zu speichern, weiterzuleiten oder ihren Inhalt auf welche Weise auch immer zu verwenden. This E-Mail may contain confidential and/or privileged information. If you are not the intended recipient of this E-Mail, you are hereby notified that saving, distribution or use of the content of this E-Mail in any way is prohibited. If you have received this E-Mail in error, please notify the sender and delete the E-Mail.
My probe (10234) too is not reconnected after disconnect. 2013/8/14 Axel Fischer <axel.fischer@1und1.de>
Hi, on 2013-08-11 at 05:15:30 UTC one of our probes (ID: 11707) got disconnected. It is connected via a switch to a router within our network. I can see the link up (it remained up all the time) but see the 3rd LED (Network Test) and 4th LED (Connecting) blinking. The MAC was visible on the switch port and router. I powercycled the probe but no change except that the MAC is no longer visible on the router. With a laptop instead of the probe it works fine.
Is the probe broken? How can this state be fixed?
Regards, Axel
-- Axel Fischer Network Engineer
1&1 Internet AG Brauerstrasse 48 D-76135 Karlsruhe
http://www.1und1.de (AS8560)
Hauptsitz Montabaur, Amtsgericht Montabaur, HRB 6484
Vorstand: Ralph Dommermuth, Frank Einhellinger, Robert Hoffmann, Andreas Hofmann, Markus Huhn, Hans-Henning Kettler, Uwe Lamnek, Jan Oetjen, Christian Würst Aufsichtsratsvorsitzender: Michael Scheeren
Member of United Internet
Diese E-Mail kann vertrauliche und/oder gesetzlich geschützte Informationen enthalten. Wenn Sie nicht der bestimmungsgemäße Adressat sind oder diese E-Mail irrtümlich erhalten haben, unterrichten Sie bitte den Absender und vernichten Sie diese Email. Anderen als dem bestimmungsgemäßen Adressaten ist untersagt, diese E-Mail zu speichern, weiterzuleiten oder ihren Inhalt auf welche Weise auch immer zu verwenden.
This E-Mail may contain confidential and/or privileged information. If you are not the intended recipient of this E-Mail, you are hereby notified that saving, distribution or use of the content of this E-Mail in any way is prohibited. If you have received this E-Mail in error, please notify the sender and delete the E-Mail.
-- С уважением, Васильчук Николай.
Hi, On 2013/08/14 14:27 , Axel Fischer wrote:
on 2013-08-11 at 05:15:30 UTC one of our probes (ID: 11707) got disconnected. It is connected via a switch to a router within our network. I can see the link up (it remained up all the time) but see the 3rd LED (Network Test) and 4th LED (Connecting) blinking. The MAC was visible on the switch port and router. I powercycled the probe but no change except that the MAC is no longer visible on the router. With a laptop instead of the probe it works fine.
Is the probe broken? How can this state be fixed?
In general it is better to create a ticket by sending mail to atlas@ripe.net. Can you try pinging the probe? Moving the probe to a network that has DHCP would allow you to see if the probe does anything at all (send DHCP discovers and request) Philip
participants (3)
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Axel Fischer -
Philip Homburg -
Николай Васильчук