Probe not coming online anymore after firmware upgrade
Hi everyone, I bought a new USB Stick for this probe as the old one was tagged as readonly etc.. https://atlas.ripe.net/probes/23913/ <https://atlas.ripe.net/probes/23913/> In the panel it says: 2019-03-21 14:50:02 UTC Probe firmware upgraded Your probe #23913 <https://atlas.ripe.net/probes/23913/> upgraded its firmware from version 3.3.8 to version 4960 But for some reason it is not coming online at all :(. Any idea what could be the issue? I also see no network traffic at all originating from the probe. Best, Annika
Hi, I had the same problem with two of the probes that I manage. I followed the steps to reboot the devices and it worked! - Power off the RIPE Atlas Probe - Remove the USB stick - Power on the tp-link and connect it to the network - Wait for 30 minutes (or even an hour) - Insert the USB stick while the RIPE Atlas Probe is powered. Hope that would be helpful. Regards, Rami On Thu, Mar 21, 2019, 11:42 AM Annika Wickert <annikaw@penguinfriends.org> wrote:
Hi everyone,
I bought a new USB Stick for this probe as the old one was tagged as readonly etc.. https://atlas.ripe.net/probes/23913/
In the panel it says: 2019-03-21 14:50:02 UTC Probe firmware upgraded Your probe #23913 <https://atlas.ripe.net/probes/23913/> upgraded its firmware from version 3.3.8 to version 4960
But for some reason it is not coming online at all :(.
Any idea what could be the issue? I also see no network traffic at all originating from the probe.
Best, Annika
On 2019/03/21 16:41 , Annika Wickert wrote:
I bought a new USB Stick for this probe as the old one was tagged as readonly etc.. https://atlas.ripe.net/probes/23913/
But for some reason it is not coming online at all .
Any idea what could be the issue? I also see no network traffic at all originating from the probe.
Hi Annika, I looked at the settings for your probe and noticed that two DNS resolvers were configured with IPv6 addresses. The probe was able to connect to our reg. servers and download firmware. So I suspected that forcing the probe to use those DNS resolvers could be the cause of the problem. Shortly after disabling that configuration the probe managed to connect. Unfortunately, for reasons unknown to me, it disconnected 12 minutes later. Philip
Can the probbes operate in IPv6 only environments, or IPv6-DNS-Only environments? On Fri, Mar 22, 2019 at 3:59 AM Philip Homburg <philip.homburg@ripe.net> wrote:
On 2019/03/21 16:41 , Annika Wickert wrote:
I bought a new USB Stick for this probe as the old one was tagged as readonly etc.. https://atlas.ripe.net/probes/23913/
But for some reason it is not coming online at all .
Any idea what could be the issue? I also see no network traffic at all originating from the probe.
Hi Annika,
I looked at the settings for your probe and noticed that two DNS resolvers were configured with IPv6 addresses.
The probe was able to connect to our reg. servers and download firmware. So I suspected that forcing the probe to use those DNS resolvers could be the cause of the problem.
Shortly after disabling that configuration the probe managed to connect. Unfortunately, for reasons unknown to me, it disconnected 12 minutes later.
Philip
https://atlas.ripe.net/about/faq/#i-have-an-ipv6-only-network-will-the-probe... ______________________________________________________________
Od: "Phillip Remaker" <remaker@gmail.com> Komu: "Philip Homburg" <philip.homburg@ripe.net> Datum: 22.03.2019 17:16 Předmět: Re: [atlas] Probe not coming online anymore after firmware upgrade
CC: <ripe-atlas@ripe.net> Can the probbes operate in IPv6 only environments, or IPv6-DNS-Only environments?
On Fri, Mar 22, 2019 at 3:59 AM Philip Homburg <philip.homburg@ripe.net> wrote:
On 2019/03/21 16:41 , Annika Wickert wrote:
I bought a new USB Stick for this probe as the old one was tagged as readonly etc.. https://atlas.ripe.net/probes/23913/
But for some reason it is not coming online at all .
Any idea what could be the issue? I also see no network traffic at all originating from the probe.
Hi Annika,
I looked at the settings for your probe and noticed that two DNS resolvers were configured with IPv6 addresses.
The probe was able to connect to our reg. servers and download firmware. So I suspected that forcing the probe to use those DNS resolvers could be the cause of the problem.
Shortly after disabling that configuration the probe managed to connect. Unfortunately, for reasons unknown to me, it disconnected 12 minutes later.
Philip
Hi, Thanks for having a look :). It seems the probe is now working. Still strange is that the v4 network tab is completely empty but the tags say v4 works :D. (Which is true, I checked via tcpdump the probe is talking v4 too). Best, Annika
On 22. Mar 2019, at 11:59, Philip Homburg <philip.homburg@ripe.net> wrote:
On 2019/03/21 16:41 , Annika Wickert wrote:
I bought a new USB Stick for this probe as the old one was tagged as readonly etc.. https://atlas.ripe.net/probes/23913/
But for some reason it is not coming online at all .
Any idea what could be the issue? I also see no network traffic at all originating from the probe.
Hi Annika,
I looked at the settings for your probe and noticed that two DNS resolvers were configured with IPv6 addresses.
The probe was able to connect to our reg. servers and download firmware. So I suspected that forcing the probe to use those DNS resolvers could be the cause of the problem.
Shortly after disabling that configuration the probe managed to connect. Unfortunately, for reasons unknown to me, it disconnected 12 minutes later.
Philip
participants (5)
-
Annika Wickert -
Philip Homburg -
Phillip Remaker -
Rami Al-Dalky -
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