Did anyone notice problems with credit transfers? I run a RIPE Atlas workshop tomorrow abnd I tried to transfer credits to attendants, people with a RIPE account, both in the same LIR and outside. Nothing is credited on their side.
Looks like a Javascript error on the page is causing things to flake out when you opt for the "Select a recipient from a list" option. If you type the address in manually it appears to work. I'll look at the issue now, but if you need this ASAP, manual entries will still do the job.
On 30 Sep, Daniel Quinn wrote:
If you type the address in manually it appears to work.
Hello Daniel, I just tested : transfer does not work with *newly* created RIPE Access account. I got this error message "That email address is not associated with any user in our system". But, according to the LIR Portal (Add Users > Search), the account was okay : "The user Foo Bar (foo.bar+ripe@nic.fr) has been found in RIPE NCC Access." -- Jean-Philippe
Without knowing the actual email address in question it's tough to know for sure, but I'm going to guess that while the user exists as part of LIR Portal, that user has yet to login and visit RIPE Atlas. For reasons I can't go into for reasons of it's long and boring, users are only considered RIPE Atlas users if they've visited the site while logged in. If you think that this is not the case, go ahead and drop me a line off-list and I'll take a look.
FWIW I created a new Atlas user last week and transferred credits across (by email address) without issue. I do not know how the drop-down is populated. Thx - Ivan Daniel Quinn <dquinn@ripe.net> wrote:
Without knowing the actual email address in question it's tough to know
for sure, but I'm going to guess that while the user exists as part of LIR Portal, that user has yet to login and visit RIPE Atlas. For reasons I can't go into for reasons of it's long and boring, users are only considered RIPE Atlas users if they've visited the site while logged in.
If you think that this is not the case, go ahead and drop me a line off-list and I'll take a look.
-- Ivan Beveridge <ivan.beveridge@dreamtime.org>
participants (4)
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Daniel Quinn -
Ivan Beveridge -
Jean-Philippe Pick -
Stephane Bortzmeyer