Software probes offline since updating to 5010-3
Hi all, About an hour ago I updated my 4 software probes (1000136, 1000137, 1000149 & 1000177) to 5010-3 from 5010-1 and they're all still showing as offline. For each probe I went through and updated the keys within a minute or so of the installation finishing so I don't think that's the problem. It shouldn't be an internet connection issue, they're all using the same connection as they were prior to the update and prior to the update all 4 probes were connected OK. Plus I have a physical probe at home in the same location as one of the software probes and that physical probe is showing as online. One of the software probes has been rebooted but that didn't seem to make any difference. Checking the running processes on the host everything appears OK, I see 2 instances of the ATLAS binary running. Am I missing something or just being impatient? Cheers, Paul.
On 2020/03/11 13:54 , Paul Eagles wrote:
About an hour ago I updated my 4 software probes (1000136, 1000137, 1000149 & 1000177) to 5010-3 from 5010-1 and they’re all still showing as offline. For each probe I went through and updated the keys within a minute or so of the installation finishing so I don’t think that’s the problem.
Am I missing something or just being impatient?
Hi Paul, After some investigation we found that the new keys do not fully propagate until just after midnight Amsterdam time. We found what is causing this and we will deploy a fix soon. Sorry for the inconvenience, Philip
Hi Philip, I did notice that 2 of the 4 probes connected about 3 hours after the new keys were uploaded whilst the remaining 2 did indeed connect after midnight CET. 2 of them have been connected for 20 hours 15 minutes or so and the other 2 for 1 hours 55 minutes ish. They're all connected now. Cheers, Paul. -----Original Message----- From: ripe-atlas <ripe-atlas-bounces@ripe.net> On Behalf Of Philip Homburg Sent: 12 March 2020 10:08 To: ripe-atlas@ripe.net Subject: Re: [atlas] Software probes offline since updating to 5010-3 On 2020/03/11 13:54 , Paul Eagles wrote:
About an hour ago I updated my 4 software probes (1000136, 1000137, 1000149 & 1000177) to 5010-3 from 5010-1 and they're all still showing as offline. For each probe I went through and updated the keys within a minute or so of the installation finishing so I don't think that's the problem.
Am I missing something or just being impatient?
Hi Paul, After some investigation we found that the new keys do not fully propagate until just after midnight Amsterdam time. We found what is causing this and we will deploy a fix soon. Sorry for the inconvenience, Philip
participants (2)
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Paul Eagles -
Philip Homburg