Probe not appearing in the Atlas
Hello, We have the probe #24142, it gets DHCP fine (91.123.100.8) and we can ping it and see with sflow that it perform requests to external servers but we cannot find it online in the atlas. We already tried rebooting it. Any idea how we can make it appear online in the atlas page? Thank you, Ismael
How long has it been online? Mine took around 36 hours to appear. On 28 Oct 2015 7:30 am, "Ismael Carmona" <ismael@zattoo.com> wrote:
Hello,
We have the probe #24142, it gets DHCP fine (91.123.100.8) and we can ping it and see with sflow that it perform requests to external servers but we cannot find it online in the atlas.
We already tried rebooting it.
Any idea how we can make it appear online in the atlas page?
Thank you, Ismael
Hi, Looks like it has DNS problem. I do not see SOS messages from it, but I see it connects to our infrastructure but probably fails to resolve our controller. In addition it triggered a bug i just fixed that prevented it to register successfully. Only new or log time disconnected probes with DNS problems were affected. Cheers, /vty On 10/27/15 3:17 PM, Ismael Carmona wrote:
Hello,
We have the probe #24142, it gets DHCP fine (91.123.100.8) and we can ping it and see with sflow that it perform requests to external servers but we cannot find it online in the atlas.
We already tried rebooting it.
Any idea how we can make it appear online in the atlas page?
Thank you, Ismael
participants (3)
-
Alistair Mackenzie -
Ismael Carmona -
Viktor Naumov