Probe claimed to be offline
Hi, my probe #29384 is reported as offline since the last network reconnect last night. According to the probe LEDs all looks okay (nothing is blinking, in the order of the FAQ they are On, off, on, on, on). But the website reports the probe as offline. Just the data plot ("Connection & Traffic") shows that the probe sends something out. I've already tried several reboots, did the USB reinitialization (twice, I tried a different USB storage as well) and I've also rebooted my FritzBox. All to no success. BTW: I've not been seeing SOS requests since I last reinitialized the USB in January when the probe was reported as offline as well. At least the USB-less boot showed up there. Is anyone else seeing this kind of problem? Is it a known problem somewhere? Or is there something else I could still try? TIA, Andre.
My probe #1118 is showing "offline" for over 11hr now, but it is delivering measurement results. However, I have not tried all those things you have tried. BR Daniel AJ On April 21, 2018 7:59:27 AM PDT, Andre Heinrichs <compyblog@gmail.com> wrote:
Hi,
my probe #29384 is reported as offline since the last network reconnect last night. According to the probe LEDs all looks okay (nothing is blinking, in the order of the FAQ they are On, off, on, on, on). But the website reports the probe as offline. Just the data plot ("Connection & Traffic") shows that the probe sends something out. I've already tried several reboots, did the USB reinitialization (twice, I tried a different USB storage as well) and I've also rebooted my FritzBox. All to no success. BTW: I've not been seeing SOS requests since I last reinitialized the USB in January when the probe was reported as offline as well. At least the USB-less boot showed up there.
Is anyone else seeing this kind of problem? Is it a known problem somewhere? Or is there something else I could still try?
TIA, Andre.
Sent from mobile phone. Please excuse my brevity.
Hi all, I have had the same problem since today's morning. Probably some problem on Atlas infrastructure. Jiri -------- Původní zpráva --------
My probe #1118 is showing "offline" for over 11hr now, but it is delivering measurement results. However, I have not tried all those things you have tried.
BR Daniel AJ
On April 21, 2018 7:59:27 AM PDT, Andre Heinrichs <compyblog@gmail.com> wrote:
Hi,
my probe #29384 is reported as offline since the last network reconnect last night. According to the probe LEDs all looks okay (nothing is blinking, in the order of the FAQ they are On, off, on, on, on). But the website reports the probe as offline. Just the data plot ("Connection & Traffic") shows that the probe sends something out. I've already tried several reboots, did the USB reinitialization (twice, I tried a different USB storage as well) and I've also rebooted my FritzBox. All to no success. BTW: I've not been seeing SOS requests since I last reinitialized the USB in January when the probe was reported as offline as well. At least the USB-less boot showed up there.
Is anyone else seeing this kind of problem? Is it a known problem somewhere? Or is there something else I could still try?
TIA, Andre. Sent from mobile phone. Please excuse my brevity.
Hi, Same problem here. My probe 22583 is shown as disconnected since 2018-04-20 03:51:55 UTC. Have replaced the USB stick to see if that was the problem but no change. The LEDs show it’s connected. The built-in measurements also show normal graphs. So it looks like just the status is incorrect. Paul
On 21 Apr 2018, at 18:45, Novak Jirka <jirka.novak@upcmail.cz> wrote:
Hi all, I have had the same problem since today's morning.
Probably some problem on Atlas infrastructure.
Jiri
-------- Původní zpráva --------
My probe #1118 is showing "offline" for over 11hr now, but it is delivering measurement results. However, I have not tried all those things you have tried.
BR Daniel AJ
On April 21, 2018 7:59:27 AM PDT, Andre Heinrichs <compyblog@gmail.com> wrote:
Hi,
my probe #29384 is reported as offline since the last network reconnect last night. According to the probe LEDs all looks okay (nothing is blinking, in the order of the FAQ they are On, off, on, on, on). But the website reports the probe as offline. Just the data plot ("Connection & Traffic") shows that the probe sends something out. I've already tried several reboots, did the USB reinitialization (twice, I tried a different USB storage as well) and I've also rebooted my FritzBox. All to no success. BTW: I've not been seeing SOS requests since I last reinitialized the USB in January when the probe was reported as offline as well. At least the USB-less boot showed up there.
Is anyone else seeing this kind of problem? Is it a known problem somewhere? Or is there something else I could still try?
TIA, Andre. Sent from mobile phone. Please excuse my brevity.
Hi Andre and others that experienced this, On 21/04/2018 16:59, Andre Heinrichs wrote:
Hi,
my probe #29384 is reported as offline since the last network reconnect last night. According to the probe LEDs all looks okay (nothing is blinking, in the order of the FAQ they are On, off, on, on, on). But the website reports the probe as offline. Just the data plot ("Connection & Traffic") shows that the probe sends something out. I've already tried several reboots, did the USB reinitialization (twice, I tried a different USB storage as well) and I've also rebooted my FritzBox. All to no success. BTW: I've not been seeing SOS requests since I last reinitialized the USB in January when the probe was reported as offline as well. At least the USB-less boot showed up there.
Is anyone else seeing this kind of problem? Is it a known problem somewhere? Or is there something else I could still try?
We became aware of a problem last night and we believe we have found the main issue. The system is now catching up and slowly stabilising again. We'll have a full post-mortem sometime tomorrow. No action from hosts is necessary at this time. Kind regards, Johan ter Beest RIPE Atlas Team
TIA, Andre.
participants (5)
-
Andre Heinrichs -
Daniel AJ Sokolov -
Johan ter Beest -
Novak Jirka -
RIPE