Latencymon widget: It is not possible to retrieve measurement information for this ID
Latenchmon widget stopped working for me this morning with the message "It is not possible to retrieve measurement information for this ID". Same error displays for sample widget code from documentation <https://atlas.ripe.net/docs/tools-latencymon/#embed>:
|<script src="https://atlas.ripe.net/resource/latencymon/latencymon-widget-main.js"></script> <div id="place-here"></div> <script> initLatencymon( '#place-here', {}, // Tool options, see table below for more info { measurements:[1791207, 2083078] } // Query options, see table below for more info ); </script>|
Has something changed in API, or are these just temporary problems server-side? -- With Best Regards, Marat Khalili
Hello, Thank you for the report, we'll look into this right away. Regards, Robert On 2016-11-10 13:22, Marat Khalili wrote:
Latenchmon widget stopped working for me this morning with the message "It is not possible to retrieve measurement information for this ID". Same error displays for sample widget code from documentation <https://atlas.ripe.net/docs/tools-latencymon/#embed>:
|<script src="https://atlas.ripe.net/resource/latencymon/latencymon-widget-main.js"></script> <div id="place-here"></div> <script> initLatencymon( '#place-here', {}, // Tool options, see table below for more info { measurements:[1791207, 2083078] } // Query options, see table below for more info ); </script>|
Has something changed in API, or are these just temporary problems server-side?
--
With Best Regards, Marat Khalili
Dear Marat and list, This issue has now been fixed. Embedding the latencymon widget should now work as usual. Apologies for any inconvenience caused. Note: there is a chance that the previous version of the widget is cached in your browser. If the problem persists then you can try a "hard" refresh, or clearing your browser's cache. Regards, Chris On 10/11/2016 13:35, Robert Kisteleki wrote:
Hello,
Thank you for the report, we'll look into this right away.
Regards, Robert
On 2016-11-10 13:22, Marat Khalili wrote:
Latenchmon widget stopped working for me this morning with the message "It is not possible to retrieve measurement information for this ID". Same error displays for sample widget code from documentation <https://atlas.ripe.net/docs/tools-latencymon/#embed>:
|<script src="https://atlas.ripe.net/resource/latencymon/latencymon-widget-main.js"></script> <div id="place-here"></div> <script> initLatencymon( '#place-here', {}, // Tool options, see table below for more info { measurements:[1791207, 2083078] } // Query options, see table below for more info ); </script>|
Has something changed in API, or are these just temporary problems server-side?
--
With Best Regards, Marat Khalili
I can confirm that it works. Thank you! -- With Best Regards, Marat Khalili On 10/11/16 16:21, Chris Amin wrote:
Dear Marat and list,
This issue has now been fixed. Embedding the latencymon widget should now work as usual. Apologies for any inconvenience caused.
Note: there is a chance that the previous version of the widget is cached in your browser. If the problem persists then you can try a "hard" refresh, or clearing your browser's cache.
Regards, Chris
On 10/11/2016 13:35, Robert Kisteleki wrote:
Hello,
Thank you for the report, we'll look into this right away.
Regards, Robert
On 2016-11-10 13:22, Marat Khalili wrote:
Latenchmon widget stopped working for me this morning with the message "It is not possible to retrieve measurement information for this ID". Same error displays for sample widget code from documentation <https://atlas.ripe.net/docs/tools-latencymon/#embed>:
|<script src="https://atlas.ripe.net/resource/latencymon/latencymon-widget-main.js"></script> <div id="place-here"></div> <script> initLatencymon( '#place-here', {}, // Tool options, see table below for more info { measurements:[1791207, 2083078] } // Query options, see table below for more info ); </script>|
Has something changed in API, or are these just temporary problems server-side?
--
With Best Regards, Marat Khalili
participants (3)
-
Chris Amin -
Marat Khalili -
Robert Kisteleki