Probe disconnects every 2 hours
Hello, the logs for my probe (version 1) show that is has been disconnecting very regularly every 2 hours. The uptimes are always +/- 1 hour 50 minutes, followed by a disconnect period of 5, 8, or 11 minutes. Out of my last 25 connects, 20 are like that. 3 have double the uptime (about 3 hours and 50 minutes), only one has almost 24 hours, and the current one is 6 hours and counting. The disconnects there were, again, 5, 8, or 11 minutes. However, I to not notice similar disconnects as a user of the same network. I sometimes listen to online streams for more then 2 hours without interruption. I work on my computer for more than 2 hours and don't notice these interruptions of my internet access. It's all IPv4; no IPv6 here. The controller is ctr-fnc01. What could be the cause of these log entries? BR Daniel AJ
Hi, Maybe you can mention your probe ID. That makes it easier to figure out what is going on. Philip
On 2017-12-20 at 04:48 AM, Philip Homburg wrote:
Hi,
Maybe you can mention your probe ID. That makes it easier to figure out what is going on.
Philip
It is 1118. Daniel AJ
On 2017/12/20 20:41 , Daniel AJ Sokolov wrote:
It is 1118.
Your probe seems to reboot every two hours. V1 probes suffer from memory fragmentation, so when the ssh connection breaks, they often reboot. However I cannot find anything related to that in the logs. A reboot can be caused by a power failure. Do you have anything that might be causing that? Alternatively, there may be a software bug that triggers the reboot. Other V1 probes that connect to the same controller seem fine. So either you probe gets a specific measurement that triggers a bug, or there is a power issue. How is the probe powered? Philip
participants (2)
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Daniel AJ Sokolov -
Philip Homburg