Dear all,
We’re currently in the process of deploying a new firmware update for RIPE Atlas V1 and V2 probes. The update provides a fix for a bug that caused around 15% of RIPE Atlas V1 probes to disconnect. As of the time of writing, the update is at approximately 60% deployment.
If you’ve been unable to reconnect your RIPE Atlas V1 probe, you can return it to the following address to be fixed. If you’d like the probe to be returned to you afterwards, please let us know. Alternatively, we’d encourage you to apply for a V3 probe.