On 10/11/2013 at 2:59 PM Robert Kisteleki wrote: |(... and now also sending the missing part of this mail ...) | |> Update: so far we haven't identified the root cause of the problem. |However, |> in order to prevent the issue form reoccuring, we deployed an emergency |> update of the billing code that includes sanity checks about the charges |and |> refuses to bill unreasonable amounts. (This piece of code was scheduled |for |> deployment after the RIPE76 meeting.) |> |> We also identified overcharged measurements and provided compensation for |> these. |We believe this covers virtually all of the affected measurements. | |We plan to give you another update tomorrow, once we're through 2-3 more |billing cycles. | |Regards, |Robert Kisteleki |for the RIPE Atlas team ============= Thanks for the follow-up.