Hello,

Looking at this case more closely, it seems likely that it is a hardware issue and not related to anything on the RIPE Atlas infrastructure. V2 (and V1) probes such as yours are not updated anymore due to severe limitations in their capabilities compared with later versions, so they don't receive new firmware updates.

I will send an e-mail to you privately and we can arrange for you to get a replacement probe of a later version.

Regards,
Chris

On Tue, 6 Aug 2024 at 17:45, Sulev-Madis Silber via ripe-atlas <ripe-atlas@ripe.net> wrote:
manual power cycle again?

it doesn't reconnect now

sad if you managed to broke so probes need next intentional it unintentional power loss

last time i also noticed that probe is up for less than it was powered in, assuming it had rebooted for x y z reason

right now it keeps sosing for 5d3h already

if you can, you could remotely command it to reboot. might have been issue with other probes too. i bet you don't really can ask everyone reboot them by hand

if this issue isn't fixed, it needs fix. eh, losing part of monitoring network



On August 6, 2024 5:31:58 PM GMT+03:00, Michel Stam <mstam@ripe.net> wrote:
>Hello Sulev-Madis,
>
>Would you mind trying again? There have been some glitches over the weekend but these should have been resolved.
>
>Please let me know.
>
>Regards,
>
>Michel
>
>> On 4 Aug 2024, at 19:03, Sulev-Madis Silber via ripe-atlas <ripe-atlas@ripe.net> wrote:
>>
>> i meant there were recent updates to ripe atlas i noticed
>>
>> the recent power outage is separate issue
>>
>> but i noticed problems appearing at same time. as it is always powered, i'm suspecting it now had to reconnect or maybe it also reflashes new updates on boot, so now it's different. but i don't know what's happening here. hence the question!
>> -----
>> To unsubscribe from this mailing list or change your subscription options, please visit: https://mailman.ripe.net/mailman3/lists/ripe-atlas.ripe.net/
>> As we have migrated to Mailman 3, you will need to create an account with the email matching your subscription before you can change your settings.
>> More details at: https://www.ripe.net/membership/mail/mailman-3-migration/
>
-----
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On Tue, 6 Aug 2024 at 17:45, Sulev-Madis Silber via ripe-atlas <ripe-atlas@ripe.net> wrote:
manual power cycle again?

it doesn't reconnect now

sad if you managed to broke so probes need next intentional it unintentional power loss

last time i also noticed that probe is up for less than it was powered in, assuming it had rebooted for x y z reason

right now it keeps sosing for 5d3h already

if you can, you could remotely command it to reboot. might have been issue with other probes too. i bet you don't really can ask everyone reboot them by hand

if this issue isn't fixed, it needs fix. eh, losing part of monitoring network



On August 6, 2024 5:31:58 PM GMT+03:00, Michel Stam <mstam@ripe.net> wrote:
>Hello Sulev-Madis,
>
>Would you mind trying again? There have been some glitches over the weekend but these should have been resolved.
>
>Please let me know.
>
>Regards,
>
>Michel
>
>> On 4 Aug 2024, at 19:03, Sulev-Madis Silber via ripe-atlas <ripe-atlas@ripe.net> wrote:
>>
>> i meant there were recent updates to ripe atlas i noticed
>>
>> the recent power outage is separate issue
>>
>> but i noticed problems appearing at same time. as it is always powered, i'm suspecting it now had to reconnect or maybe it also reflashes new updates on boot, so now it's different. but i don't know what's happening here. hence the question!
>> -----
>> To unsubscribe from this mailing list or change your subscription options, please visit: https://mailman.ripe.net/mailman3/lists/ripe-atlas.ripe.net/
>> As we have migrated to Mailman 3, you will need to create an account with the email matching your subscription before you can change your settings.
>> More details at: https://www.ripe.net/membership/mail/mailman-3-migration/
>
-----
To unsubscribe from this mailing list or change your subscription options, please visit: https://mailman.ripe.net/mailman3/lists/ripe-atlas.ripe.net/
As we have migrated to Mailman 3, you will need to create an account with the email matching your subscription before you can change your settings.
More details at: https://www.ripe.net/membership/mail/mailman-3-migration/