Hi,
I think though that there should still be more debugging info for connections.
However, we're working on a feature to give probe hosts more guidance about what's going on (and especially what's going wrong) with their probe (*), and here we will make it clear if the USB replacement is in order.
In the interim, the status feature has been launched, but it doesn't help when the probe does not connect to the atlas server.
Besides this, I'm sure we'll happily endorse any kind of community-written troubleshooting guides :)
For want of a better place I've started a troubleshooting guide on my wikipedia sandbox and would invite the community to help bring it to fruition. Your contributions are appreciated! https://en.wikipedia.org/wiki/User:Mhi/sandbox/Troubleshooting_RIPE-Atlas_Pr... Regards, Michael Sent via RIPE Forum -- https://www.ripe.net/participate/mail/forum