Hi there, My v1 probe #2092 has been showing as offline for a month, despite being powered up and pinging. Yesterday I power-cycled it, and it came back up and answers pings again, but the Atlas control panel still shows it as disconnected. Is there any troubleshooting I can do to get more information? I've verified that I can ping it from my internal network. There's no egress filtering which would be blocking it from talking outbound. I've just had my router log new outbound connections then power-cycled the probe again. I saw it successfully obtain an IP via DHCP (10:13:21), then 31 minutes later, connected to oneill.atlas.ripe.net (193.0.19.12) on port 443 (10:44:50) (UK times). I have verified that another box on the same network can connect to that IP & port: [davidp@columbia:~]$ telnet 193.0.19.12 443 Trying 193.0.19.12... Connected to 193.0.19.12. Escape character is '^]'. SSH-2.0-OpenSSH_5.3 Anything else I can do to provide more useful info? Cheers Dave P -- David Precious ("bigpresh") <davidp@preshweb.co.uk> http://www.preshweb.co.uk/ www.preshweb.co.uk/twitter www.preshweb.co.uk/linkedin www.preshweb.co.uk/facebook www.preshweb.co.uk/cpan www.preshweb.co.uk/github