Hi Stanish, The "DNS Problem Suspected" tag is set when the Atlas back-end doesn't see SOS messages. Probe/anchor sends SOS messages by means of DNS when it is about to connects to the registration server. The last SOS message from your anchor was received 2017‑09‑12T09:47:18.115Z while it reconnected 2 times since then. That suggests the diag system that your anchor has some DNS issues. If you needs further assistance bringing your anchor online I would suggest you to create a ticket. Best regards /vty On 1/12/18 9:23 AM, Stanish Stanishev wrote:
Hello, Yesterday i got a notification that one of the our Anchors - #6262 has disconnected from Atlas. According to its Current Status info - DNS Problem Suspected. I see the anchor is configured to use the following DNS Resolvers - 8.8.8.8 and 2620:74:1b::1:1.
The anchor responds to pings and is reachable from the world. Also the resolvers 8.8.8.8 are 2620:74:1b::1:1 reachable from the anchor's uplink router.
So apart from checking the anchor's connectivity and DNS resolvers I don't have much left to do in order to get the anchor connected again.
Has anyone faced this situation before ?
Thanks Stanish
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