Hi,


I receive a week ago our first probe but I'm unable to make it appear
as online at the website. I can see it requests DHCP, it gets an IP
address (NATed), it does some measurements (like HTTP and NTP)
successufly but at atlas.ripe.net it is listed as 'Never online'. It
rebooted around 3 times in the last week and each time was kept as
least 24h in a row with no power down or cable disconnect.

The MAC ADDRESS at the website matches with the MAC ADDRESS labeled in
the probe.

How should I proceed to get this fixed?


Best regards,


Thiago Ayub