Hi Thiago, If you're sure that the probe gets IP, can you also make sure that the probe can do tcp/443 to outside world and DNS is working? I do not see any connection attempts from your probe to our infrastructure. Cheers! /vty On 10/8/15 3:28 AM, Thiago Ayub wrote:
Hi,
I receive a week ago our first probe but I'm unable to make it appear as online at the website. I can see it requests DHCP, it gets an IP address (NATed), it does some measurements (like HTTP and NTP) successufly but at atlas.ripe.net it is listed as 'Never online'. It rebooted around 3 times in the last week and each time was kept as least 24h in a row with no power down or cable disconnect.
The MAC ADDRESS at the website matches with the MAC ADDRESS labeled in the probe.
How should I proceed to get this fixed?
Best regards,
Thiago Ayub