Hi Nick & all - On 01.09.2025 16:59, Nick Hilliard wrote:
Carsten Schiefner wrote on 01/09/2025 15:34:
[...]
Sulev-Madis's point of view gets my full sympathy, if it's not even already a "+1".
I do understand the exasperation that happens when they see the RIPE NCC outsourcing its email to some third party or another, but they have good reasons for doing this:
https://labs.ripe.net/author/fergalc/enhancing-email-delivery-at-the-ripe-nc...
I at least am well aware of this piece and do follow the overarching reasoning in it. However:
I.e. the NCC has a choice about whether to spend a good deal of money running an in-house mail transport service, or else outsource mail transport for very little cost, and spend money doing the job that they were asked to do by the community. SMTP delivery is hard above a certain threshold of emails, so I'd argue that we need to cut them some slack on this one.
I wonder why the NCC then appears to have picked an ESP that seems to offer a certain set of services - tracking pixel mandatorily included -, but needs to be "forced" for "SMTP emails to be sent as plain text without a tracking pixel", if possible at all.
Incidentally, the IETF also outsources its smtp email delivery.
Fine by me. But "HTML only" emails with mandatory tracking pixels? I doubt that. Cheers, -C.