I am having the same problem Marat. On the website I followed the instructions (see attached) and am appearing in the SOS history, but not "Connected". I received an email from Atlas Support which told me to do the same thing with no result. Was up for 25 days now have been down more than two weeks. Ideas? -- |-Karl U. Stanzick |-Managing Director, MTDS |-in morocco 080200MTDS |-direct +212(0)537278811 |-mobile +212(0)661152688 |-14, rue 16 novembre |-Rabat 10080 Kingdom of Morocco On Thu, 19 May 2016, Marat Khalili wrote:
My V3 probe (26656) disconnected yesterday, simple reboots didn't help. Suspecting problem with USB key I first tried to replace it with a new one. I took bog standard Transcend JetFlash 350 8Gb right out of the wrapping and inserted it into a started probe 10 minutes after boot. Did not format the flash key or alter it in any way, because someone previously said that it is not necessary. Unfortunately, probe did not come up, and the flash key seems unchanged after approximately 1 hour wait. What should I do to switch to a new flash key? Also, did someone tried connecting HDDs/SSDs, shouldn't they work better?
(Probe did appear after I inserted previously used flash key into it, but I suspect problem will re-occur in the future, so I'd like to know a way to fix it more permanently.)
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With Best Regards, Marat Khalili
