Hello Randy, I believe your probe (25909) eventually decided to connect to the infra after all :-) But then it got into an upgrade loop - it asked for a new firmware that it didn't like. We saw this at our end, and turned some knobs to help - which ultimately made it upgrade to a newer firmware. Eventually it is expected to upgrade to the newest firmware (you can nudge it to make this happen sooner by rebooting, but this not critical). I'd like to thank you for reporting this, since as a consequence we saw that other probes may experience similar issues and applied the same solution to those. As for the other two probes you mention: - 25918: same, this is also happy now - 25867: this one consistently reports "USB-READONLY" meaning it doesn't like the USB stick now, perhaps you can take another look Regards, Robert On Mon, Sep 9, 2024 at 5:50 PM Randy Bush <randy@psg.com> wrote:
25909 just managed to call home and is up! thanks whomever.
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