Hi Robert,

The thing is that i've already registered that probe on my page and received confirmation email from the system.

Providing the email I've received below:

>>>>>>>>>>>>>>>>>>

Dear Levon Avagyan,

Thank you for registering your RIPE Atlas probe!

All you need to do now is plug it in. You can find instructions online on how to do this, along with other helpful information (you have already completed steps 1 and 2, so please jump to step 3):

atlas.ripe.net/getting-started

We also have a FAQ section that should cover any queries you have:

https://atlas.ripe.net/faq

If you have any further questions, please do not hesitate to contact us at atlas@ripe.net

Thank you for being part of the RIPE Atlas network.

Kind regards,

RIPE Atlas Team

>>>>>>>>>>>>>>>>>

Best regards
Levon Avagyan

On Thu, May 23, 2013 at 4:01 PM, Robert Kisteleki <robert@ripe.net> wrote:

Hi,

On 2013.05.23. 13:52, Fearghas McKay wrote:
> Hi
>
> I am seeing issues with probes handed out and registered both by myself and the recipient.
>
> They are then showing as online but not hosted.

See the previous mail -- this means that the host plugged the probe in but
haven't registered it yet.

Regards,
Robert

> f
>
> On 23 May 2013, at 12:41, Alex Saroyan <alexsaroyan@gmail.com> wrote:
>
>> Hi,
>>
>> I'm not sure, but seems that if the probe was initially assigned to ambassador then ambassador assigned to the host the probe in not appearing in host's account.
>>
>>
>> Example 1
>> Probe F81A674D7482 was assigned to levon.avagyan@gmail.com by me ambassador alex.saroyan@gmail.com.
>> In Ambassador page I see this probe as "Online, not hosted", and host does not see the probe on his account at all.
>>
>> Example 2
>> Probe A0F3C1C44063 was assigned to surenispiryan@gmail.com again by me ambassador alex.saroyan@gmail.com.
>> He didn't connect the probe yet to network.
>> In Ambassador page I see the probe status "Applied" and host does not see the probe in his account under "my probes" at all.
>>
>> Regards.
>> /Alex
>
>
>

Best regards
Levon Avagyan

On Thu, May 23, 2013 at 4:13 PM, Fearghas McKay <fearghas@gmail.com> wrote:

On 23 May 2013, at 13:01, Robert Kisteleki <robert@ripe.net> wrote:

> This person applied/registered. As long as the MAC+email combination matches
> what the ambassador said, the process is automatic in about 30 minutes. If
> they don't match we have to do something manually, so it takes more time.

Then this goes against what I was told as an Ambassador, that it didn't matter if the addresses were different. ~half of the probes I have handed out will probably be using different addresses. Perhaps the 30 minutes information could be updated to let people know that there may be a difference.

Thanks

f