On 2014.08.13. 15:09, Robert Kisteleki wrote:
Dear All,
We have reports of the Atlas billing process doing strange things at the moment. We're investigating these and will get back to you with more information.
Regards, Robert
Update: we can confirm that there was an overcharging issue this afternoon. For many measurements the system billed (way) more than it should have and as a consequence some measurements have been stopped. We believe we've compensated for these losses -- but if you believe you have been overcharged and this was not corrected, then please let us know at the usual service address: atlas@ripe.net We'll look into restarting the billing procedure as well as the automatically stopped measurements tomorrow. Apologies for the inconvenience this may have caused. Regards, Robert