Hi Ishan, I see that you probe is currently connected and functioning as expected. The problem was that the probe was trying to reconnect to controller too often. For security reason if a probe is trying to connect to controller more than 10 times per hour the throttling kicks in. In such a case I would just stop the probe for an hour and try again. Best regards /vty On 9/24/21 5:44 AM, Ishan Jain wrote:
Hi there,
I run a probe with ID, 1001577. I had to restart it few days back and now it's just not connecting to the controller. It cycles through the list of controllers, Finds 1 controller it can connect to but that controller kicks it out. I haven't been able to figure out why this is happening. I have tried clearing out all the data related to that probe, restarting it and updating the probe key on the dashboard but nothing seems to be working.