[atlas] Dead probes

Hi, I've got 1 or 2 dead probes, they power on but I see no mac address from them. They have the first 2 lights on, but none of the others. I don't see this combination listed on https://atlas.ripe.net/about/faq/#what-do-the-lights-on-the-side-of-the-prob... Has anybody else come across this issue? Anybody know what the light combination means? Marty