gboonie, Indeed you are right, I had the impression some thing else is breaking it, I did modify and got my results. rg, kiran ----- Original Message: com234.484.306 --------------------------------- From: Dave . (gboonie@gmail.com) To: kiran.gunana@colruytgroup.com Copy: ripe-atlas@ripe.net Subject: Re: [atlas] any clue rtt unreachable packet loss 100% com234.476.249 Date: 24 June 2019 (09:35) Hi, Your destination is not responding to ICMP (ping/traceroute). This is not an Atlas issue. Dave Op ma 24 jun. 2019 om 08:50 schreef <kiran.gunana@colruytgroup.com>: Hello, Can some one help me with the reason behind me always getting RTT unreachable and packet loss 100% for every probe I choose to monitor one our service from internet in belgium. Is there something I am not doing right or can guid me a better way of doing it. Even though there is 100% packet loss , my credit balance is still being consumed. Kiran Gunana Network Engineer kiran.gunana@colruytgroup.com T +32 2 363 55 45 (Ext : 55711) Colruyt Group Edingensesteenweg 196 - 1500 Halle www.colruytgroup.com LinkedIn Twitter Dit bericht is onderworpen aan de voorwaarden beschikbaar op onze website Ce message est soumis aux conditions disponibles sur notre site web This message is subject to the terms and conditions available on our website Dit bericht is onderworpen aan de voorwaarden beschikbaar op onze website Ce message est soumis aux conditions disponibles sur notre site web This message is subject to the terms and conditions available on our website