On 07/09/2011 09:15, Bert Wijnen wrote:
On 9/7/11 4:35 AM, Robert wrote:
What do other participants think about having email alerts when a probe goes offline or online?
First define offline. I like to be warned when there is a problem that is somehow under my control and I can actually do something about this, but not when the problem is outside my area of control. In case of a probe, that means that I want to be warned when the probe is switched off or connectivity on the path probe - adsl line - border router is lost. In those cases, I can do something to restore power or yell at my ISP. I don't want to be warned by SMS/Email/... if there is a problem between my ISP and data collection system is lost, as there is little I can do about that.
Email alerts for sure. And pretty quick after the probe is detected to be offline. SMS might be nice, but I certainly would like to have a way to turn it off at times.
Ages ago, we introduced something like this for TTM and found that very few operators have the resources to follow up on SMS or email alerts outside their normal escalation paths. An interface to a NMS was mentioned as a nice feature, but nobody could come up with a spec. SNMP was mentioned, but again no spec to program against. Henk -- ------------------------------------------------------------------------------ Henk Uijterwaal Email: henk(at)uijterwaal.nl http://www.uijterwaal.nl Phone: +31.6.55861746 ------------------------------------------------------------------------------ There appears to have been a collective retreat from reality that day. (John Glanfield, on an engineering project)