Hi All,

Unless RIPE deploys an uptimerobot type of solution for all the users hosting its probes and notifies them on email and SMS on reachability issues – there won’t be any buy in by the end–users.

If RIPE does that – there will be a clamour for devices and also they will be self maintained by the users since they are getting uptime reports instantly and they can use it to measure their links uptime.

Right now we are depending on the goodwill of the ambassadors but it wears thin when we start bugging them to maintain the devices. The high failure rates don’t help either.

 

Regards

Durga Prasad

+919849111010

 

From: RIPE-Atlas-Ambassadors [mailto:ripe-atlas-ambassadors-bounces@ripe.net] On Behalf Of M. Tajbakhsh
Sent: 09 April 2018 00:53
To: Lia Hestina
Cc: RIPE Atlas ambassador mailing list
Subject: {Spam?} Re: [RIPE Atlas Ambassadors] How to get people to actually plug in their probes?

 

Dear Lia,

Please let me correct our course of action a little bit:

1. People, even carefully selected & briefed tech guys, have their concerns about letting probes into their networks and the resources a probe may swallow. (we know that's negligible, they don't believe)

2. Not only memory stick, but probes themselves fail. That happens after about 2 years. Believe me, solutions on those doc page(s) don't fix them at this stage.

3. Hosts lose interest MOST of the time, regardless of their background, mostly because they gain nothing meaningful in the long run. (atlas credit does not count) All they do is out of personal respect for the ambassador and his cause (yes, we are spending out of our friendly relations for this, it has its own consequences). The host gets nothing in return but random requests to fix the baby. That's kinda boring and annoying.

4. Any other number you set as percentage for this and yet it will fail. A time will come for any ambassador that he is stuck with enough dead probes that you won't give him any more. I wonder how many of us have already got there.

I believe Atlas needs a "failed/lost probes replacement" policy rather than an "X % live probes to get a new batch" policy.

​Regards,
M. Tajbakhsh

Lia Hestina wrote:

                        1.     People don’t plug in their probes after getting one from an ambassador
                        2.     Host experiences probe USB failure
                        3.     Hosts lose interest sometimes
                        4.     The RIPE NCC policy that probes needs to be at least 50% active

 

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