Thanks and keep up the good work. we'd really appreciate more probes around the world and we're already putting them to good use.

I'm happy to report from Israel that we increased coverage by ~33% and many more coming along the way.

Here is some feedback I would like to share about the process:

1. There are many people here without USB ports on their routers or the USB port unpowered. it would be great if RIPE could provide kits with suitable power adaptors. as RIPE can buy them in bulk, it will probably be less costly than ambassadors providing these ourselves.

2. Not unrelated to the above, I added my own USB to power adaptor to one of the kits to help installation and it turned out faulty and caught fire. aside from embarrassment, this made people in the company a bit wary of hosting a probe.

3. People will chip in if explained that the credits will help our company deliver better service to our users. However, the current credit system forces me to register it under my name and not theirs. it would be better if at registration point, a user could permanently assign credits to a recipient or group.

4. Building up on the above, perhaps gamification and groups are a good way to encourage adoption. Seeing how many credits your group generated makes it a bit like a (positive) contest.

5. I have found trouble with getting coverage for mobile (3G/4G) networks. there are very few setups in which these are gateway'd to ethernet. as a case in point, we have a USB 3G adaptor as backup in the company and no one would mind if it's connected to a probe when it's unused (which is 99.99% of the time), but there is no physical port available for this (and possibly no CDC ethernet driver). another option might be to allow the probes to interface with mobile phones somehow, which would entail occasional access to these networks when a paired phone is nearby, but perhaps it would be better than nothing.

I've been using RIPE insofar to support a decision for selecting our company's next ISP as well as to ascertain and debug performance issues with our CDN provider. as we are deployed worldwide, every probe you can put in every country matters and helps us provide better service. again, much appreciated.

Happy holidays!

Regards,

Gil Bahat,

DevOps Engineer,

Magisto Ltd.

On Tue, Dec 22, 2015 at 4:29 PM, Alex Ojeda <alex@chilenetworks.com> wrote:

Thanks :)

Alex Ojeda

On Tue, Dec 22, 2015 at 4:58 AM -0800, "Michela Galante" <mgalante@ripe.net> wrote:

Dear RIPE Atlas ambassadors,

It’s been a long time since we shared some news, and we have a lot to tell you about!

******** One million credits ********

Do you know that you have 1,000,000 RIPE Atlas credits as thanks for helping us build the largest Internet measurement network? Here are some ways you can take advantage of these credits to run your own measurements:

1) If a customer complains they can't reach your network, you can schedule a ping from 500 probes to diagnose where else in the world this problem is visible. Cost for a one-off ping measurement using 500 probes around the world: 3,000 credits.
2) If you suspect that there are reachability problems between your server and a specific network, you can perform traceroute measurements every 30 minutes from 50 probes located in a certain AS Number, or in a specified country. Daily cost: 72,000 credits.
3) Use DomainMON to monitor your own name servers: https://labs.ripe.net/Members/suzanne_taylor_muzzin/ripe-atlas-domainmon-is-here
For example, you could schedule a measurement of 6 name servers for ripe.net with UDP SOA every hour from 10 probes. Daily cost: 28,800 credits.

View your own credits here: https://atlas.ripe.net/user/credits/
If you haven’t received the million credits yet, it means that none of your ambassador probes have been connected yet. Please chase your contacts and ask them to get their probes online!

******** 10% credits from your online ambassador probes ********

Since this is the holiday season, we believe our ambassadors deserve special recognition for their help. As an ambassador, you will now receive daily 10% of the credits that your ambassador probes generate when they are online. That means you’ll receive 2,160 credits every day for each of your ambassador probes that remain online.

******** Ambassador page improvements ********

The ambassador page has been improved. Besides being the place where you register the details of the people you gave the probes to, you can now find helpful information, including:

1) Tools for promoting RIPE Atlas
2) Communications: links to mailing list, conferences page and updates
3) How do I know where probes are needed?
4) How do I ask for more probes?

https://atlas.ripe.net/ambassadors/probes/

******** RIPE Atlas in multiple languages ********

You’ve asked us whether we can provide information about RIPE Atlas in other languages. We’ll soon have brochures available online in Spanish, Portuguese and French, with more languages coming. In the meantime, some community members have provided some information and we've collected their articles and blogs on GitHub. Take a look - and feel free to add your own: https://github.com/RIPE-Atlas-Community/multi-lingual-docs

It has been a great year for RIPE Atlas and we wish to thank you for your contribution! We hope we can count on your cooperation again next year.

Happy Holidays!

Michela, Lia & Vesna
Measurements Community Building
RIPE NCC

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