Dear colleagues, With respect to the RIPE 47 meeting being held in Amsterdam, the RIPE NCC has planned a RIPE NCC Services Desk and a Liaison Lunch Table. The RIPE NCC Services Desk is a contact point for information about services provided by the RIPE NCC. RIPE NCC members and RIPE Meeting participants are encouraged to give input and feedback on these services. For more information about a specific service, please feel free to speak to one of the RIPE NCC representatives at the Services Desk. They will be happy to answer your questions and/or introduce you to the appropriate RIPE NCC staff member. The RIPE NCC Services Desk will be open at the following times: Monday 14:00 - 17:30 Tuesday 9:00 - 12:30 and 14:00 - 17:30 Wednesday 9:00 - 12:30 and 14:00 - 17:30 Thursday 9:00 - 12:30 and 14:00 - 17:30 Friday 9:00 - 12:30 Liaison Lunch Table RIPE 47 Meeting participants are welcome to join the Liaison Lunch Table in the Wintergarden Restaurant, Monday - Friday between 12:30 and 14:00. Please use this opportunity to join us and talk about the services of the RIPE NCC in an informal manner. Who can you meet at the RIPE NCC Services Desk and the Liaison Lunch Table? Nathalie Dougall has recently joined Sabrina Wilmot as a Membership Liaison Officer (MLO). Nathalie and Sabrina are responsible for planning, implementing, and managing regional outreach to members of the RIPE NCC, throughout its service region. They also organise local meetings within the RIPE NCC service region that include current and potential RIPE NCC members, government representatives, and industry partners. The Membership Liaison Officers are responsible for analysing member needs and identifying opportunities to enhance the RIPE NCC’s service to its members. Matthew Williams is the Customer Liaison Engineer (CLE) in the RIPE NCC New Projects (NP) group. The New Projects department is dedicated to Internet data collection and performance measurements for the benefit of the community. Matthew’s responsibilities are to interact with the users of the various projects in the group, the Routing Information Service (RIS) in particular, and to turn their requirements into new products and services. One example is the myASn project, which provides a notification system for BGP in cases of unexpected routing behaviour and is integrated into the RIPE NCC LIR Portal. Other services developed by New Projects include RISwhois, DNS Monitoring (DNSMon) and Test Traffic Measurements (TTM). Carsten Schiefner is part of the Communications Group and is responsible for various aspects of RIPE NCC external relations. This includes interacting with entities that are not members of the RIPE NCC, such as governments, regulators, ISP and Telco associations, as well as European institutions and the ITU. The main goal is to increase the RIPE NCC’s outreach and to develop greater awareness of the principles of RIPE, the RIPE NCC and the traditional Internet model of bottom-up, consensus-based industry self-regulation. We look forward to seeing you at RIPE 47 in Amsterdam! Kind regards, Sabrina Wilmot & Nathalie Dougall Membership Liaison Officers RIPE NCC