Hi Dipak, You can email lir-help@ripe.net for these kind of questions. The ncc-services-wg@ mailing list is probably not the best location to ask for password resets. The listed contacts within your LIR might be able to assist: organisation: ORG-ZN6-RIPE org-name : Zapfi NV org-type : LIR address : Zapfi NV address : Stationsplein 10/0201 address : 8000 Brugge address : BE e-mail : gery.pollet@ zapfi.be mnt-ref : RIPE-NCC-HM-MNT mnt-ref : MNT-NVS mnt-by : RIPE-NCC-HM-MNT admin-c : NS3914-RIPE person : Nico Van Severen address : Stationsplein 10/201 address : 8000 Brugge address : Belgium phone : +32479947344 e-mail : nico@ zapfi.be nic-hdl : NS3914-RIPE mnt-by : NS49375-MNT Regards, Erik Bais From: ncc-services-wg-bounces@ripe.net [mailto:ncc-services-wg-bounces@ripe.net] On Behalf Of Sitaula, Dipak Sent: donderdag 10 oktober 2013 15:40 To: ncc-services-wg@ripe.net Subject: [ncc-services-wg] Account/login (Customer number : 112319 , Registry ID : be.zapfinv , Reference : RIPE) Dear, We got an e-mail from RIPE to update our contact information of the RIPE account but we have lost our Login (username and password) detail. Technical contact is : KDM Can u provide us our login detail please… Kind regards, -- Dipak Sitaula Network Administrator M: +32 495 267467 E: dipak.sitaula@zapfi.com www.zapfi.com Intelligent Mobile Marketing Click <http://content.zapfi.com/disclaimer/ZFDisclaimer.html> to view our disclaimer. We are committed to the preservation of the environment. We encourage you to only print this email if absolutely necessary.