Dear Colleagues, [We are sorry for any duplicate mails you might receive] Early this morning we experienced a hardware failure with our network equipment at our office, between 02:45 and 06:10 UTC. Affected services were: - internal maildelivery to our ticketing systems were delayed - RIS website was unreachable - TTM online plots generation was not possible Our investigation has shown that the problem was a faulty interfacecard on one of our core switches. The immediate fix was to repatch affected servers onto another interfacecard. The long term solution is that we will replace this switch. We apologise for any disruption or delay this may have caused. If you have any further questions about this matter, please send an e-mail to ops@localhost. Kind regards Gerard Leurs, RIPE NCC