
On Tue, Oct 16, 2012 at 08:00:43PM +0100, Jim Reid wrote:
On 16 Oct 2012, at 18:57, Randy Bush wrote:
We noticed that attendees seemed reluctant to report issues to the RIPE NCC operations team during the RIPE meeting
there is no visible clue on how to do this. e.g. no ops help desk or 'get tech help' signage pointing to the noc.
Randy, I'm surprised you think such signage or clue is needed because the
Randy is right. I was also affected by the problem, but I was sure that this is either my problem or a broken AP (since I noticed the problem in only one location - the nearby of the NCC desk). Nice info on the flipchart in the lobby about problems (and possibly about searching for a affected people) could help.
meeting bumf clearly says how to spot the NCC's ops people. It's usually mentioned in the opening plenary too.
Piotr -- gucio -> Piotr Strzyżewski E-mail: Piotr.Strzyzewski@polsl.pl