- ncc-services-wg - mailman.ripe.net

Seeking community feedback on draft RIPE Atlas Service Terms and Conditions
by Vesna Manojlovic 15 Sep '14

15 Sep '14

Dear colleagues, We have published a draft proposal for RIPE Atlas Service Terms and Conditions and are asking for community feedback on this, along with our proposed implementation plan. Please find more information on the MAT Working Group Mailing List, where we kindly ask you to direct any feedback you may have: https://www.ripe.net/ripe/mail/archives/mat-wg/2014-September/000489.html Regards, Vesna Manojlovic Senior Community Builder Measurements Community Building RIPE NCC

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[training] RIPE NCC Webinars - new dates
by Training Services 11 Sep '14

11 Sep '14

Dear colleagues, We are pleased to announce the launch of new dates for our Webinars. The RIPE NCC Webinars are live and take only one hour. You can interact with our trainers without leaving your desk. We focus on the topics and issues most important for LIRs. Register now at https://www.ripe.net/lir-services/training/e-learning/webinars Participation is limited to 20 people, so don't hesitate if you want to take part! If you have questions, please email <training(a)ripe.net>. We look forward to seeing you online. Kind regards, RIPE NCC Training Services

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2014-06 Draft Document and Impact Analysis will be produced (Publication of Sponsoring LIR for Legacy Internet Resource Holders
by Marco Schmidt 11 Sep '14

11 Sep '14

Dear colleagues, The discussion period for the proposal described in 2014-06, "Publication of Sponsoring LIR for Legacy Internet Resource Holders" has ended. A draft document and the RIPE NCC Impact Analysis will now be prepared for review. We will publish the documents shortly and we will make an announcement. You can find the full proposal at: http://www.ripe.net/ripe/policies/proposals/2014-06 Regards, Marco Schmidt Policy Development Officer RIPE NCC

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RIPE NCC Survey 2013 - Key Findings and Results
by Serge Radovcic 09 Sep '14

09 Sep '14

Dear colleagues, The RIPE NCC Survey 2013 collected feedback from more than 3,600 of our members and stakeholders across 75 of the 76 countries in our service region. The Oxford Internet Institute (OII) analysed the survey data and produced a list of 48 key findings, which we published in November 2013. The RIPE NCC examined these findings, took action on them where appropriate and produced a report on these actions. The RIPE NCC Survey 2013 Key Findings and Results document is now available: https://www.ripe.net/lir-services/member-support/info/surveys/ripe-ncc-surv… By publishing this document, we aim to increase transparency around the actions taken by the RIPE NCC as a result of the survey. While all of the key findings were addressed and much progress has been made, there are still areas that can be further improved. The RIPE NCC will continue to explore ways of improving the services we provide to our membership and to the RIPE community. If you would like to comment on the findings and actions, or on the document itself, please let us know at <feedback(a)ripe.net>. In November 2014, the RIPE NCC will carry out a number of lightweight focus groups around our service region to look at the RIPE NCC's progress and identify areas for further action. A report will be produced following these focus group sessions and will be shared with the membership. The RIPE NCC aims to survey its members and stakeholders every three years. The next survey is scheduled for mid-2016. Kind regards, Serge Radovcic Chief Communications Officer RIPE NCC

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The Beta Version of the New DNSMON is Now Available
by Vesna Manojlovic 08 Sep '14

08 Sep '14

Dear colleagues, The DNS Monitoring Service (DNSMON) has been providing a comprehensive, objective and up-to-date overview of the quality of various global and regional DNS operators' services since 2003. We are in the process of integrating DNSMON within RIPE Atlas and the beta version of the new DNSMON is now publicly available: https://atlas.ripe.net/dnsmon We have also published a RIPE Labs article detailing what’s changed in the new DNSMON: https://labs.ripe.net/Members/fatemah_mafi/an-updated-dns-monitoring-service We invite you all to try the new service and provide your feedback. We’re confident that the new DNSMON will continue to meet your needs and hope that you'll be happy with the new features. Please send your comments and questions to the DNS Working Group Mailing List at dns-wg(a)ripe.net. Kind regards, Vesna Manojlovic Measurements Community Building RIPE NCC

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Request for Feedback: Phasing Out Text-Based Email Request Forms
by Ingrid Wijte 27 Aug '14

27 Aug '14

Dear colleagues, We are currently working to streamline the process around resource requests, which is something that was asked for in the RIPE NCC Survey 2013. As you will be aware, we offer request forms in the LIR Portal in addition to the text-based email forms that are published in the RIPE document store: http://www.ripe.net/ripe/docs/current-ripe-documents/request-forms-supporti… Maintaining two different systems for requests is inefficient, as it requires duplicate work every time there is a policy change. More importantly, the text-based email forms use legacy systems that take engineering time from our staff to maintain. We contacted many LIRs who made requests using the text-based email forms and in most cases they were using them out of habit or due to specific workflows they had. Most said they would not mind to change to the LIR Portal request forms, or adjust their workflows to use an API. Today, most requests come via the LIR Portal rather than by email. Since November 2013: - 95% of IPv6 allocations were issued after an LIR Portal form was sent (909 out of 960) - 91% of IPv4 allocations were requested via the LIR Portal (1,051 out of 1,154) - 75% of ASNs were requested via the LIR Portal (727 out of 975) - From the 25% of ASNs requested via email, 50% of these requests needed several iterations to pass the syntax checks Based on this feedback and the fact that a clear majority of members are requesting resources through the LIR Portal, we would like to propose the following: - The text-based email forms would be archived on 1 November 2014. - We would continue to accept email requests until the end of December 2014 to ensure that regular workflows are not disrupted. - The RIPE NCC would offer an API for those members with specific workflows that prevent them from using the request forms in the LIR Portal. - Text-based request forms that may be used by non-members (e.g. ENUM requests) would remain on the website. - To maintain transparency regarding the information needed to obtain resources, the RIPE NCC would publish these procedures on www.ripe.net. We are interested in your feedback on this proposal: - Do you agree with the general idea of phasing out text-based request forms? - What specific requirements would need to be addressed by the API? - Would December 2014 be a suitable deadline to give you time to adjust your systems and workflows? Please share your feedback on the RIPE NCC Services WG mailing list by emailing <ncc-services-wg(a)ripe.net> before 1 October 2014. If you would like to send us your technical requirements and/or concerns confidentially, please email us at <requestforms(a)ripe.net> We will provide an update with a summary of the feedback received, along with any next steps if the proposal is to go ahead. Looking forward to your input, Best regards, Ingrid Wijte Assistant Manager Registration Services RIPE NCC

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IP Address Space Course this November in London
by Training Services 26 Aug '14

26 Aug '14

Dear Colleagues, We are happy to announce a new RIPE NCC training course that will take place on the Sunday before the RIPE 69 Meeting in London this November. This new course will focus on how to obtain, transfer, manage and protect your IP address space. The course is free of charge and is open to anyone interested. The course will cover the most frequently asked questions the RIPE NCC receives about IP address space. Course title: RIPE NCC Presents: IP Address Space Basics How to obtain, transfer, manage and protect your IP addresses Goals: By the end of this course, you will be able to: - Manage your IPv4 and IPv6 addresses according to current RIPE Policies - Understand how to obtain IPv4 addresses through transfers - Protect your address space from hijacking Target audience: Anyone interested in the policies and procedures around address space in the RIPE NCC service region, and companies looking at address space transfers, mergers and acquisitions. No prior knowledge of the topic is necessary. Time: Sunday, 2 November, 10:00–16:00 Outline: - Becoming a RIPE NCC member (why and how) - Obtaining IP addresses (IPv4 and IPv6) - IP address space transfers, mergers and acquisitions - IPv6 basics - Address space hijacking - Resource Certification (RPKI) Cost: Free of charge. Coffee and lunch will be provided. The course will be delivered by representatives from the RIPE NCC’s Training Services and Registration Services departments. If you are interested in attending this course, please let us know asap by sending an email to training(a)ripe.net. Be quick - we only have 40 seats available on a first come, first served basis! If there is enough interest, we will continue to offer courses on different topics of interest alongside future RIPE Meetings. Kind regards, Training Services

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[training] RIPE NCC Training Courses October-December 2014
by Training Services 19 Aug '14

19 Aug '14

Dear Colleagues, Our training team travels the RIPE NCC service region to deliver training courses to our members without any additional cost. Over the next few months, we'll be in Ljubljana, Norway, Tbilisi, Berlin, Bratislava, Amman, Lyon, Athens, London, Amsterdam. Visit the following page to register and to check which training courses we are giving in your area: https://lirportal.ripe.net/training/courses The RIPE NCC delivers the following training courses: - LIR Training Course - RIPE Database Training Course - Basic IPv6 Training Course - Advanced IPv6 Training Course - Routing Security Training Course - DNSSEC Training Course For more information visit: http://www.ripe.net/lir-services/training/courses With kind regards, Rumy Spratley-Kanis Training Services Manager

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Re: [ncc-services-wg] 2014-06 New Policy Proposal (Publication of Sponsoring LIR for Legacy Internet Resource Holders)
by Gert Doering 13 Aug '14

13 Aug '14

Hiya, On Thu, Aug 07, 2014 at 04:17:46PM +0200, Marco Schmidt wrote: > A proposed change to RIPE Document ripe-605, "RIPE NCC Services to > Legacy Internet Resource Holders" is now available for discussion. Makes sense to me (less special-case variants in the policies). Support. Gert Doering -- NetMaster -- have you enabled IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (0)89/32356-444 USt-IdNr.: DE813185279

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Help us improve navigation on www.ripe.net
by Mihnea-Costin Grigore 12 Aug '14

12 Aug '14

Dear colleagues, We will shortly conclude tree testing on the navigational structure for www.ripe.net. This testing measures the steps that users take to find content on our website and takes approximately five minutes to complete. Before we close testing, we would like to ask RIPE NCC members to participate. Most responses so far are from non-members, and we would like the results to reflect the fact that RIPE NCC members are the core audience for our services and activities. The test is available to take at: http://www.ripe.net/lir-services/survey/navigation-survey Kind regards, -- Mihnea-Costin Grigore RIPE NCC Web Services Team Leader - http://www.ripe.net/

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