- ncc-services-wg - mailman.ripe.net

New RIPE NCC Membership Application Form
by Laura Cobley 05 Mar '15

05 Mar '15

Dear colleagues, We are happy to announce the launch of the new RIPE NCC Membership Application Form. The new application process was created based on the feedback we received from newly-joined RIPE NCC members and from the RIPE NCC Survey 2013. Drawing on user experiences, we have been working to streamline the process of joining the RIPE NCC. The new application form offers a much more intuitive user experience. It also collects all information needed to apply for and subsequently manage RIPE NCC accounts, meaning that new members do not need to come back for assistance before requesting Internet number resources. If you or your contacts are interested in joining the RIPE NCC, the application form is available at: https://my.ripe.net/#/public/membership As always, we welcome your feedback on the new process and invite you to send comments to us at <new-account(a)ripe.net>. Kind regards, Laura Cobley RIPE NCC

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RIPE request forms
by Havard Eidnes 04 Mar '15

04 Mar '15

Hi, it seems that all the textual request forms we earlier used to interact with the e-mail based request handling service at the RIPE NCC has now been made much harder to find at the RIPE NCC web site. The underlying assumption seems to be that since the e-mail interaction with the RIPE NCC is now obsoleted, the only use for these forms has ceased to exist, so the documents have been made obsolete and can now only be found by searching. Finding the newest version of each of the individual request forms requires even more tedious work. This overlooks the fact that these documents are also very convenient one-piece collections of "this is the information we as a LIR require from you as an applicant to complete the application process for some resource with the RIPE NCC". Instead, me acting as a LIR is left with the LIR portal piecemal doling out the individual questions it wants answers to in multiple interaction steps, where each of the steps potentially require another interaction with the applicant. Am I alone in finding this to be frustrating? Regards, - Håvard

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Subject: Text-Based Email Request Forms Now Archived
by Ingrid Wijte 02 Mar '15

02 Mar '15

Dear colleagues, On 7 October 2014, we announced our timeline for phasing out the text-based email request forms on our website: https://www.ripe.net/ripe/mail/archives/ncc-services-wg/2014-October/002890… As part of this, we have now archived all of the email request forms and supporting notes, except for ENUM requests. To request IPv4, IPv6 or ASNs from the RIPE NCC, members should now use either the request forms available through the LIR Portal, or the Resource Request API which has been developed for members with workflows preventing them from using the LIR Portal forms. You can find the API and supporting documentation here: https://www.ripe.net/data-tools/developer-documentation/resource-request-api In the interests of transparency, we have also published the information that LIRs need to provide in order to complete a request form. You can find this here: https://www.ripe.net/lir-services/resource-management/supporting-notes-for-… In case members require additional time to adjust their internal processes, our systems will continue to accept email-based request forms for a further three months, until the end of May 2015. Best regards Ingrid Wijte Registration Services Assistant Manager RIPE NCC

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Fwd: New on RIPE Labs: RIPE NCC Membership - Developments After Reaching the Last /8
by Mirjam Kuehne 23 Feb '15

23 Feb '15

Dear colleagues, On 14 September 2012, the RIPE NCC started allocating IPv4 addresses based on the last /8 policy. With more than two years passed, we look at the effects this had on membership numbers and demographics. We also look at what the last /8 policy meant for IPv6 uptake. Please find the results on RIPE Labs: https://labs.ripe.net/Members/wilhelm/ripe-ncc-membership-statistics-2014 Kind regards, Mirjm Kuehne RIPE NCC

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[training] RIPE NCC Training Courses April-June 2015
by Training Services 17 Feb '15

17 Feb '15

Dear colleagues, Our training team travels the RIPE NCC service region to deliver training courses to our members without any additional cost. Over the next few months, we'll be in Tashkent, Lisbon, Poznan, Belgrade, Manchester, Kuwait, Helsinki, Dublin, Nicosia, Kazan, Amsterdam, Vienna, Hamburg. Visit the following page to register and to check which training courses we are giving in your area: https://lirportal.ripe.net/training/courses The RIPE NCC delivers the following training courses: - Local Internet Registry (LIR) Training Course - RIPE Database Training Course - Basic IPv6 Training Course - Advanced IPv6 Training Course - Routing Security Training Course - DNSSEC Training Course For more information visit: http://www.ripe.net/lir-services/training/courses With kind regards, Rumy Spratley-Kanis Training Services Manager

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Contact Management Project Update
by Laura Cobley 05 Feb '15

05 Feb '15

Dear colleagues, On 19 January 2015, we outlined our plans to improve the way members can manage their contact information in the LIR Portal: http://www.ripe.net/ripe/mail/archives/ncc-announce/2015-January/000888.html The two-week period for feedback has ended, and we would like to thank you for your comments, which we are taking into account as we continue work on this project. We will begin by consolidating the LIR Portal categories on Wednesday, 11 February 2015. We will inform all RIPE NCC Members / LIR Portal Administrators separately so that everyone is aware who has access to their account and how to adjust this, if needed. You can find more details about our plans in the RIPE Labs article: https://labs.ripe.net/Members/laura_cobley/simplifying-contact-management-i… We will continue to inform you about the work on this project as it progresses. Kind regards, Laura Cobley RIPE NCC Customer Services Manager

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[training] RIPE NCC Webinars - new dates
by Training Services 02 Feb '15

02 Feb '15

Dear colleagues, We are pleased to announce the launch of new dates for our Webinars. The RIPE NCC Webinars are live and take only one hour. You can interact with our trainers without leaving your desk. We focus on the topics and issues most important for LIRs. Register now at https://www.ripe.net/lir-services/training/e-learning/webinars Participation is limited to 20 people, so don't hesitate if you want to take part! If you have questions, please email <training(a)ripe.net>. We look forward to seeing you online. Kind regards, RIPE NCC Training Services

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[training] RIPE NCC Webinars
by Training Services 26 Jan '15

26 Jan '15

Dear colleagues, The RIPE NCC Training Services Department invites you to register for our Webinars. The RIPE NCC Webinars are live and take only one hour. You can interact with our trainers without leaving your desk. We focus on the topics and issues most important for LIRs. Register now at https://www.ripe.net/lir-services/training/e-learning/webinars Participation is limited to 20 people, so don't hesitate if you want to take part! If you have questions, please email <training(a)ripe.net>. We look forward to seeing you online. Kind regards, RIPE NCC Training Services

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[news] Simplifying Contact Management in the LIR Portal
by Laura Cobley 19 Jan '15

19 Jan '15

Dear colleagues, As part of a wider RIPE NCC effort to improve usability for our members, and to make our processes more intuitive and easier to understand, we are planning to improve the way members can manage their contact information in the LIR Portal. In short: - We will reduce the number of LIR Portal user categories from six to three - We will merge the two separate lists of LIR contacts - We will create RIPE NCC Access accounts for LIR contacts who don’t have them - Users in the “Administrator” category will be able to approve/reject the migration of LIR contacts to RIPE NCC Access and into the single list of contacts - We will separate public and private information in the LIR Portal This work forms part of the update to the LIR Portal’s infrastructure, design and functionality as outlined in the RIPE NCC Activity Plan and Budget 2015: http://www.ripe.net/ripe/docs/ripe-630#1-4-lir-portal You can find more details about our approach, including the reasons why we need to carry out this work, in the RIPE Labs article: https://labs.ripe.net/Members/laura_cobley/simplifying-contact-management-i… Please share your feedback by contacting me directly or by responding on this mailing list by 1 February 2015. We look forward to your input. Kind regards, Laura Cobley RIPE NCC Customer Services Manager

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Internet Number Resources Approved to the RIPE NCC
by Maria Stafyla 19 Jan '15

19 Jan '15

Dear Colleagues, The RIPE NCC Arbiters Panel has approved a request for an IPv6 PI assignment and an Autonomous System Number (ASN) resource to the RIPE NCC for its resiliency node in Stockholm based on the RIPE Document, "Allocating/Assigning Resources to the RIPE NCC", and the RIPE NCC procedural document, “RIPE NCC Conflict Arbitration Procedure”. You can find the full announcement at: https://www.ripe.net/internet-coordination/news/about-ripe-ncc-and-ripe/int… If you have any questions, please send an email to feedback(a)ripe.net Kind regards, Maria Stafyla The secretary of the Arbiters Panel of the RIPE NCC

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