-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Dear Hank, Hank Nussbacher wrote:

Judging by the RIPE statistics posted in regards to hostmaster response time everything is great: http://www.ripe.net/info/stats/rs/rt-hostmaster.html

For the last 2 weeks response time is less than 1 day.

Well due to the "2007-01 Phase 2 Implementation: Direct Internet Resource Assignments to End Users from the RIPE NCC", I have been submitting tickets to move ASNs assigned to my LIR over a decade ago to other LIRs which are now the owner of that ASN (yet now is billed to my LIR).

So starting on June 16 - 6 days ago I submitted 6 "move requests" and even got back ticket acknowledgments: 2009063188, 2009063190, etc. and yesterday a 7th request. Yet, I have not heard back from RIPE NCC.

Yet, the stats graphs shows all ticket requests answered within 1 day.

In order not to disrupt day-to-day operations like resource requests, which have the highest priority, we have created a separate ticket queue with lower priority for End User contracts. We have mentioned this at http://www.ripe.net/rs/pi-existing-assignments.html. We will take your feedback into account and add more information on the statistics page and acknowledgments sent to the LIR. With regards to the billing of resources, Up to September, LIRs can indicate which resources should stay with their LIR and which not. If in the interface provided through the LIR Portal you select 'Not My End User', you will not be billed for the specific resource in 2010. Move requests are taken into account but will be handled over a longer period of time. I hope this clarifies, however if you have any further questions or feedback don't hesitate to contact me. Kind regards, Andrea Cima RIPE NCC

Is it just me?!

-Hank

-----BEGIN PGP SIGNATURE----- Version: GnuPG/MacGPG2 v2.0.11 (Darwin) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEARECAAYFAko/VPwACgkQXOgsmPkFrjMsRwCgjVZvVmi20qf9n+qOMC01tCtn JCAAn2BbgKOij34nxLfi5jIGCH1k9NZ4 =6lAN -----END PGP SIGNATURE-----