[Apologies for duplicate emails] Dear Colleagues, On Monday, 15 June 2009, a hardware failure caused us to lose access to the RIPE NCC PGP secret key, which signs email from our ticketing system. We performed an emergency key rollover to rectify this problem. Details on key-management policy can be found on our website at: https://www.ripe.net/rs/pgp/index.html If you have any comments or questions about this, please contact <lir-help@ripe.net>. Kind Regards, Brian Riddle RIPE NCC