Dear colleagues, As part of a wider RIPE NCC effort to improve usability for our members, and to make our processes more intuitive and easier to understand, we are planning to improve the way members can manage their contact information in the LIR Portal. In short: - We will reduce the number of LIR Portal user categories from six to three - We will merge the two separate lists of LIR contacts - We will create RIPE NCC Access accounts for LIR contacts who don’t have them - Users in the “Administrator” category will be able to approve/reject the migration of LIR contacts to RIPE NCC Access and into the single list of contacts - We will separate public and private information in the LIR Portal This work forms part of the update to the LIR Portal’s infrastructure, design and functionality as outlined in the RIPE NCC Activity Plan and Budget 2015: http://www.ripe.net/ripe/docs/ripe-630#1-4-lir-portal You can find more details about our approach, including the reasons why we need to carry out this work, in the RIPE Labs article: https://labs.ripe.net/Members/laura_cobley/simplifying-contact-management-in... Please share your feedback by contacting me directly or by emailing ncc-services-wg@ripe.net by 1 February 2015. We look forward to your input. Kind regards, Laura Cobley RIPE NCC Customer Services Manager