Dear colleagues, The Oxford Internet Institute (OII) report on the results of the RIPE NCC Survey 2016 is now published. The full report as well as the raw data containing all statistics and responses to open questions are available at: https://www.ripe.net/survey2016 The results of the survey will help us to improve our services and shape our strategy for the years ahead. This survey was launched at the RIPE 72 Meeting and conducted by the OII to ensure independent analysis and anonymity for respondents. 4,344 people responded to the survey from over 100 countries. This means the 2016 survey received by far the biggest number of responses to any RIPE NCC survey. The survey was open to RIPE NCC members as well as other interested parties from our service region and beyond. I would like to thank all who participated for their feedback in what is a very important project for the RIPE NCC. The OII will present on the results of survey at the upcoming RIPE 73 Meeting in Madrid, and the RIPE NCC will publish a list of key findings that they will work on to address the issues that were raised in the survey. We hope you will take the time to read the results. If you have feedback, please email us at <survey2016@ripe.net>. Kind regards, Serge Radovcic Chief Communications Officer RIPE NCC