Dear members, We received requests for clarifications on our closure procedure for 2020 and invoicing for 2021. Any valid request made before the end of 2020 to close an LIR account will mean that the account in question will not be charged in 2021. Policy transfers and changes in business structure that lead to the closure of an LIR account will also not be charged in 2021 provided the request is made to us with all necessary information before the end of the year and the intention to close the account is confirmed to us in our follow-up communication to the request. With policy transfers, the resources must be transferable at the time of the request. Automated invoices will be corrected for valid requests processed after 31 December 2020. But we kindly ask you to complete closure requests, policy transfers and notifications of changes in business structure in time so we avoid sending the automated invoice in Q1 2021. This reduces unnecessary administrative burden for ourselves and for members. If you still need any further information, do not hesitate to contact us at <ncc@ripe.net <mailto:ncc@ripe.net>>. Kind regards, Henriette van Ingen