June 2012 - ncc-announce - mailman.ripe.net

Database Updates service recovery
by Kaveh Ranjbar 30 Jun '12

30 Jun '12

Dear Colleagues, The issues with our RIPE Database update services is resolved. All mail sent during the downtime is now processed and sync updates, web updates and API updates are back to normal. If you experience any problems, please contact ripe-dbm(a)ripe.net. The update service was down between 07:58 CET (05:58 UTC) until 9:55 CET (07:55 UTC) due to hardware issues. Further details on this issue will be posted to RIPE Database Working Group mailing list at db-wg(a)ripe.net. Kind Regards, Kaveh Ranjbar RIPE NCC Database Group Manager

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Database Updates service disruptions
by Kaveh Ranjbar 30 Jun '12

30 Jun '12

Dear Colleagues, RIPE Database sync updates, web-updates and API updates are not responding at the moment. We are dealing with hardware problems on the machines used for the database update cluster. The service was affected from from 07:58 CET (05:58 UTC) and we are working to recover it as soon as possible. Queries will keep working and updates via emails are queued and will be processed as soon as the service is up. We will send an update message as soon as the service is up or when we have an estimate on how long it takes to fix the problem. Kind Regards, Kaveh Ranjbar RIPE NCC Database Group Manager

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Resource Certification (RPKI) reaches 1000 LIR landmark
by Alex Band 22 Jun '12

22 Jun '12

Dear colleagues, Today, 18 months after launching the RIPE NCC Resource Certification (RPKI) service, the 1,000th LIR has requested a digital certificate for their Internet number resources. The service has come a long way, from a prototype developed in 2006 to a full production service in collaboration with the other Regional Internet Registries, aimed at making the RIR Registries more robust and BGP routing more secure. Resource Certification offers LIRs validatable proof of holdership. In addition, it allows LIRs to make cryptographically verifiable statements about which Autonomous Systems are authorised to originate the IP prefixes they hold. The toolset developed by the RIPE NCC to validate and use this data has been downloaded hundreds of times in the last months and is actively used by many organisations to make better BGP routing decisions. For more information, please visit: http://ripe.net/certification Kind regards, Alex Band Product Manager RIPE NCC

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Royal Honour Bestowed on Kees Neggers, Former RIPE NCC Executive Board Chairman
by Axel Pawlik 21 Jun '12

21 Jun '12

[Apologies for duplicate emails] Dear colleagues, On 20 June 2012, Kees Neggers, who served on the RIPE NCC Executive Board from 1999 to 2008, was made an Officer in the Order of Orange Nassau (Orde van Oranje Nassau). The royal honour was bestowed by the Mayor of Heumen at a symposium for Kees's outstanding contribution to Dutch society. During his tenure as Chairman of the RIPE NCC Executive Board, Kees ensured the strong involvement of Europe in the administration of the Internet worldwide and the Netherlands’s continued position as a centre of excellence for the Internet industry. He oversaw the administration of the Internet in over 100 countries in Europe, Africa, the Middle East and parts of Central Asia. It was during his tenure on the RIPE NCC Board that Africa was able to establish its own RIR to be become one of the five organisations managing Internet number resources in the world today. Kees has always ensured that the Netherlands was involved in the task forces that drove the development of the Internet globally. He led the involvement of SURFnet and other Dutch technology companies in sharing best practices and experiences with similar organisations around the world. He has always been a strong advocate for the principles of open, inclusive and bottom-up industry self-regulation. It is these very principles that still guide RIPE, the RIPE NCC, TERENA and others that contribute to the successful management of the Internet globally. Kees Neggers is one of the most influential figures in the Internet community. He was instrumental in shaping the model that is currently used to manage the global IP address system. We ask that you join us in congratulating Kees on receiving this very special honour. Best regards, Axel Pawlik Managing Director RIPE NCC

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Initial summary: reverse DNS outage
by nick＠ripe.net 19 Jun '12

19 Jun '12

Dear colleagues, Following our announcement last Friday regarding the reverse DNS outage, our initial summary of the incident is now available on RIPE Labs: https://labs.ripe.net/Members/dfk/timeline-of-reverse-dns-events A more detailed analysis of the incident will be posted in due course. Regards, Serge Radovcic Chief Communications Officer RIPE NCC

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RIPE NCC Offices closed on Friday 22 June 2012
by Saskia Oostdijck-van Gorp 19 Jun '12

19 Jun '12

Dear Colleagues, Due to the yearly RIPE NCC staff Summer Outing, our office is closed on Friday 22 June 2012. Normal office hours will resume Monday 25 June 2012. Regards, Saskia Oostdijck-van Gorp RIPE NCC

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Minutes of RIPE NCC General Meeting April 2012 Published
by RIPE NCC 18 Jun '12

18 Jun '12

Dear members, The minutes from the RIPE NCC General Meeting April 2012 are now available at: https://www.ripe.net/lir-services/ncc/gm/april-2012/minutes Kind regards, Axel Pawlik Managing Director RIPE NCC

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Update on Reverse DNS Outage - Resolved
by Serge Radovcic 15 Jun '12

15 Jun '12

Dear colleagues, As of Friday, 15 June 2012 at 07:30 UTC, reverse DNS operations are fully back to normal. The service update has been posted at: http://www.ripe.net/lir-services/service-announcements/reverse-dns-services… However, if you are still experiencing abnormal reverse DNS responses, please email us at <dns-help(a)ripe.net>. ======================== Summary Report and Incident Analysis ======================== We are analysing the incident and preparing a summary report on the facts, cause and effects of the outage. We will send this report out early next week. We will follow up with a detailed incident analysis. ============== Service Updates ============== All RIPE NCC-related service announcements will be posted on <ncc-announce(a)ripe.net> and published at: http://www.ripe.net/lir-services/service-announcements We will also alert our Twitter and Facebook followers that an update has been posted. Social media updates are posted and maintained during regular business hours. Please note that the RIPE NCC does not use the <members-discuss(a)ripe.net> mailing list to post service announcements or updates. =================== Reporting Procedures Review =================== We strive to provide you with accurate updates on outages. We understand that for incidents of this nature, timely and regular updates to our stakeholders is of the utmost importance. We are analysing feedback from the incident and using it to improve our communication procedures. Kind regards, Serge Radovcic Chief Communications Officer RIPE NCC

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Update: Reverse DNS Outage (as of 20:00 UTC, 14 June)
by Romeo Zwart 14 Jun '12

14 Jun '12

Dear colleagues, As of 20:00 UTC, Thursday 14 June 2012, all regular zone information is again complete and up-to-date. However, we are still processing some imported ERX zones from the APNIC region. If you are still experiencing any abnormal responses, other than related to the above mentioned ERX zone, you can contact us atdns-help(a)ripe.net. Provide as much detail as possible. This update is available online at: http://www.ripe.net/lir-services/service-announcements/reverse-dns-services… Kind regards, Romeo Zwart GII Services Manager RIPE NCC

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Update 4: Reverse DNS Services Outage
by Romeo Zwart 14 Jun '12

14 Jun '12

Dear colleagues, We'd like to update you on the reverse DNS outage situation: As of 13:00 UTC on Thursday, 14 June 2012 the zones listed in the previous update have been restored to the state of 13:30 UTC, Wednesday, 13 June 2012. So all zones we maintain are now available and zones in the list are no longer special. There may be a very few ERX zones maintained by other RIRs that are still not fully restored. The update has been posted online at: https://www.ripe.net/lir-services/service-announcements/reverse-dns-service… <http://www.ripe.net/lir-services/service-announcements> All updates since 13:30 UTC yesterday are still pending and are not reflected in the zones. However, no updates were lost. Any updates you will submit or you have already submitted will eventually be reflected in the zones once we complete our restoration procedure. ============= Next actions ============= We will now create up-to-date zones that include all the updates since yesterday 13:30 UTC. We will also recreate all ERX zones with current data. We expect to complete this by this evening. Once that is complete, we will re-enable regular provisioning and everything will be back to normal. If you experience any abnormal responses beyond the residual inconsistencies described here, please let us know atdns-help(a)ripe.net with as much detail as possible. Kind regards, Romeo Zwart GII Services Manager RIPE NCC

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